White label account recovery for agencies.

Offer Instagram and Facebook account recovery and username claims to your clients under your own brand. Unbanz handles the platform side, and you keep the client.

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White label means your agency stays the face to the client while Unbanz handles the appeal or username claim behind the scenes. You send the details by WhatsApp or email and keep the client relationship. The platform makes the final decision, and no outcome is promised.

You keep the client

Your client deals with you, not with us. You stay the contact and you keep the relationship.

We do the platform work

You send the details by WhatsApp or email. We prepare the appeal or username claim and send it through the official process.

Meta decides

We use the platform’s official process. Meta makes the final decision on every appeal and claim.

What white label means here

You sell account recovery or username claims to your own clients, under your own name. Unbanz does the platform work in the background. In practice:

Your client deals with you. You stay the contact and keep the relationship.
You send us the details by WhatsApp or email, and we tell you honestly if we can help.
We prepare the appeal or username claim and send it through the platform’s official process.
What you charge your client is up to you. Terms between you and Unbanz are agreed before work starts.
Meta, or the platform concerned, makes the final decision. Nobody can promise an outcome.

Who it suits

Marketing and social media agencies whose clients lose access to Instagram or Facebook.
Resellers and freelancers who want an account recovery option without building the know-how.
Agencies that need a handle claimed for a client brand.
Not for accounts that were really used to scam or abuse people.

What you can hand over

Instagram and Facebook accounts that are disabled, suspended or hacked. See Instagram account recovery and Facebook account recovery.
Username claims for a client’s brand handle. See Instagram username claim. Our refund policy: 100% refund if the case fails.
Ad accounts that were restricted or disabled. See agency ad account recovery.

How it works with Unbanz

Message us on WhatsApp or email with the client’s username, a screenshot of the notice and the date. You do not need to name the client.
We tell you honestly if we can help. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
We prepare the appeal or username claim and send it through the platform’s official process.
We keep you posted. You pass the update to your client in your own words.

White label guides for agencies

Last updated: November 2026

Your clients do not know Unbanz. We work for your agency, behind the scenes and under your brand, and you keep the client relationship. These guides cover how it works, what your client sees, how to price it and the templates to use.

Start here

White label account recovery: The pillar guide: definition, who does what, when it fits and what it cannot do.
How white label recovery works: The seven-step routine, with a table of who does what.
What your client sees: Exactly what your client does and does not see.
Become a partner: How to start as a white label partner: who it suits and the first steps.
How to choose a partner: A five-test checklist for choosing a white label recovery partner.
Agency FAQ: Short answers to common agency questions about white label recovery.
Agency glossary: Plain definitions of the terms used in white label recovery.

Compare your options

White label vs referral vs in-house: Three-way comparison table with a clear choice rule.
White label vs in-house: What in-house recovery requires and when white label is the better fit.
White label vs freelancer vs referral: Partner, freelancer or referral: what changes and what to ask.

By type of agency

For social media agencies: Social media agencies: the lockouts they meet and a handoff that fits the working day.
For ad agencies: Ad agencies: where the restriction sits and a handoff that protects spend.
For reputation management firms: Reputation firms: profiles, impostors and discretion, with clear limits.
For influencer and talent agencies: Talent agencies: why creator accounts get locked and how to respond.
For PR firms: PR firms: a communication track and a platform track, run in parallel.
For e-commerce and dropshipping agencies: E-commerce agencies: shop channels at risk, policy notices and a plan B.
For UGC agencies: UGC agencies: many accounts, unclear owners and a routine for creator lockouts.
For community managers and freelancers: Freelancers and community managers: packaging, kit and staying honest.
For app growth agencies: App growth agencies: acquisition channels at risk and incident roles.
For web design and SEO agencies: Web and SEO agencies: why you get the call and a modest way to offer help.
For branding and creative studios: Branding studios: handle routes, launch risks and a studio-friendly offer.
For local marketing agencies: Local agencies: small business lockouts, plain explanations and fair pricing.

By service

White label Instagram recovery: The Instagram version of white label recovery: notice types, handoff and expectations.
White label Facebook recovery: Facebook profile recovery for agencies: assets, intake and appeal steps.
White label Facebook Page recovery: Facebook Page problems for agencies: routes, preparation and follow-up.
White label ad account recovery: Ad account recovery for agencies: notice types, handoff and what to avoid.
Meta ad recovery for media buyers: A media buyer’s record, rules and budget plan for a restricted Meta ad account.
White label business portfolio recovery: Business portfolio restrictions: what the portfolio is, what to gather and ownership.
White label hacked account recovery: Hacked accounts for agencies: first steps, signs and warnings about scam helpers.
White label username claim: Resell handle claims honestly: routes, limits and the refund policy.
White label Threads recovery: Threads recovery for agencies: the Instagram link, checks and handoff.

Templates, checklists and pricing

Client confidentiality: Confidentiality in white label recovery: what to share, what to hold back, NDAs.
How to tell a client their account is disabled: A script and message templates for telling a client their account is disabled.
Client status update templates: Copy-ready status messages from request start to decision.
Agency intake checklist: The intake checklist for passing a recovery request to a partner.
Recovery SOP template: A plain SOP template: roles, steps, rules and close-out.
Partner onboarding checklist: Onboarding checklist for agencies starting with a white label partner.
Pricing models for reselling recovery: Four ways agencies price recovery, and where the risk sits.
How to price recovery: A method for pricing recovery work without promising outcomes.
Client terms for recovery: Plain points for client terms about recovery. Not legal advice.
Lockout prevention checklist: The lockout prevention checklist for onboarding and quarterly reviews.
Red flags in recovery providers: Red flags and six questions to ask any recovery provider.
When to turn down a recovery job: When to say no to a recovery request, and how.
Recovery incident report template: A short incident report template to send when a request closes.
Account security audit service: Package an account security audit and link it to recovery support.

White label pages by country

Each page covers the local points that matter when your client is based there: phone formats, business details, where to report fraud and the platform rules that apply.

Europe

North America, Latin America and Oceania

Middle East

Asia

In your language

In het Nederlands · En español · Em português · En français

Staying safe

Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to fix it for you, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.

No passwords or login codes. We handle the process end to end; Meta makes the final decision.

Fees and terms for agencies

Client communication

What to Tell a Client When Their Meta Ad Account or Page Is Restricted: Agency Scripts (2026)

Partner program: volume, reports and more platforms

Partners who send cases regularly or in batches get volume pricing, agreed in writing before the work starts, a dedicated contact at team@unbanz.com, and private-label updates with no Unbanz name on them.

By market

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.

What clients say

Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.

QUICK ANSWERS

Good to know.

What is white label account recovery?

You offer Instagram and Facebook account recovery and username claims to your own clients under your brand. Unbanz handles the appeal or claim behind the scenes, and you keep the client relationship. The platform makes the final decision.

Who is it for?

Marketing and social media agencies, resellers and freelancers whose clients lose access to an account or want a username claimed.

How do I send a client’s details?

By WhatsApp on +1 934 201 2490 or by email to team@unbanz.com. Send the username, an unedited screenshot of the notice and its date. Never send a password.

Can you promise the account will come back?

No. Meta, or the platform concerned, makes the final decision, and nobody can promise an outcome. We tell you honestly if we can help.

Is there a refund policy for username claims?

Yes. Our refund policy is a 100% refund if the case fails. See the payment and refund policy page for the wording.

Tell us what you need.

Message us on WhatsApp Email us

SERVICE FEES

Published fees.

$800 is one disabled, suspended or hacked Instagram account. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $600 is one Facebook Page recovery (lost admin access, or a Page held by another Business Portfolio). $800 is one Facebook Marketplace case. $1,200 is one Instagram or Facebook ad account restriction. $1,500 is one Meta Business Portfolio case. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts. $800 is one locked or banned Snapchat account. $900 is one banned TikTok account. $1,200 is one terminated YouTube channel. Every fee is paid upfront by card, with a 100% refund if the case fails. The platform decides the outcome.