White label recovery for reputation management firms.

Last updated: November 2026

The platform problems on a reputation desk

• A client profile disabled or restricted right when it matters.
• A fake account using the client’s name and photos.
• A hacked account posting things the client never wrote.
• A brand handle held by someone else.

Each has an official route. Impersonation has its own report form, hacked accounts have the hacked-account tools, and disabled accounts have an appeal.

Discretion by design

Reputation work is sensitive. With white label you decide what the client is told, and Unbanz works with you alone. You can send the username and the notice without naming the client or the firm’s other engagements. Read client confidentiality for recovery work for how to handle the details.

Where reputation firms must stay careful

• Do not file reports against accounts you only dislike. Reports must describe a real breach of the platform’s rules.
• Do not organise mass reporting. It breaks the rules and can backfire on your client.
• Do not promise removal of a negative review or critical post. Criticism that follows the rules does not come down.

Unbanz helps with real impersonation and rule-breaking accounts, not with silencing critics.

A workflow that fits a reputation firm

1. Document the offending or lost account: URL, screenshot, date.
2. State clearly what rule is broken or what access is lost.
3. Send the details to Unbanz.
4. Keep a log of what was filed and when, so the client report is accurate.
5. Report the platform’s answer in plain words.