Ask in writing
Often solves it, and creates a record.
Home / Business help
A former partner controls our Business Portfolio.
Meta does not referee business break-ups. Your documents decide what is possible.
Meta does not decide who owns a business; it decides who controls a portfolio based on admin roles, verification and documents. Start with a written request to your former partner to add you as admin or hand over the assets, then use Meta’s routes with company documents in your name. For a Page, there is a Page admin dispute process. For the whole portfolio, use “Request full control of a business portfolio”. If your brand is being used against your wishes, a trademark or impersonation report may apply. Unbanz takes these cases only when your documents show the business and assets are yours: $1,500 for a Business Portfolio or $600 per Page, upfront with a 100% refund if it fails.
Documents decide
Registration, trademarks, domain.
Not a referee
Meta will not settle a partnership dispute.
Evidence that helps
- Company registration showing you as director, member or owner.
- Buy-out, shareholder or separation agreement covering the social accounts.
- Trademark registration for the brand name.
- Control of the business domain and email.
- Invoices for the ad spend on the accounts.
Which route for which asset
| Asset | Route |
|---|---|
| Facebook Page | Page admin dispute |
| Whole Business Portfolio | Request full control of a business portfolio |
| Ad account | Admin of the owning portfolio, or ad account recovery once the portfolio is resolved |
| Brand used to mislead customers | Trademark or impersonation report |
What we will not do
- Take a case where the other side has an equal or better claim on paper.
- Help remove someone from an asset they legally own.
- Ask anyone for passwords or login codes.
Official links
| Link | What it is for |
|---|---|
| Request full control of a business portfolio www.facebook.com/business/help/474856681929983 | For people who should control a portfolio but have lost its admins. |
| Page admin dispute www.facebook.com/business/help/1580486349413648 | For a Page someone else controls. |
| Meta Business Help Center www.facebook.com/business/help | Search Meta’s business articles. |
Want it handled for you?
Unbanz handles Business Portfolio recovery for a fixed $1,500, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Meta, and we never ask for your password or login codes.
To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.
Related
Page admin dispute, Page owned by a former agency, Former employee has admin.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
Can Meta remove my ex-partner from the portfolio?
Only through its own processes, and usually only with clear documents. A court order or agreement makes it much easier.
Does it matter who created the portfolio?
It helps, but the legal owner of the business and the current admins matter more to Meta.
What does it cost with Unbanz?
$1,500 for a Business Portfolio or $600 per Page, upfront, with a 100% refund if it fails.