Your brand
The client only ever deals with you.
Your client’s Instagram account is disabled. You keep the client, and Unbanz prepares the appeal quietly behind you.
White label Instagram account recovery means an agency passes a client’s disabled, suspended or locked account to Unbanz and stays the only contact. Unbanz prepares the appeal through official routes, under the agency’s brand. Instagram makes the final decision, and no result can be promised.
The client only ever deals with you.
Appeals go through the in-app review and Instagram’s own forms.
You get a plain update to pass on, with no outcome promised.
Last updated: November 2026
The direct page for businesses is Instagram account recovery. This page explains the agency version.
| What the client sees | What it usually points to | First thing to collect |
|---|---|---|
| Your account has been disabled | A policy decision on the account | Screenshot and date; whether the app offers an appeal |
| Your account is suspended | A temporary or reviewable status | Screenshot and any countdown shown |
| We need to confirm it is you | An identity check | What the app asks for and any error text |
| Action blocked or restricted | A temporary limit on an action | The exact wording and when it began |
The difference between disabled, suspended and restricted is explained in disabled vs suspended vs restricted.
Instagram decides, and sometimes the answer is no. Tell the client that the process has been started and that you will report each step, but do not give a date or a result. Some accounts are removed for good. A calm, factual update is worth more than a prediction.
CLIENTS

Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.

Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.

So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.

Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.

My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Yes. The agency stays the contact and Unbanz prepares the appeal behind the scenes under the agency’s brand.
The username or link, a screenshot of the notice with the date, the email and number on the account and the client’s go-ahead. Never a password.
No. Instagram sends its own emails and checks to the account owner, but Unbanz does not contact the client.
No result can be promised. Instagram decides every appeal.
Yes, personal, business and creator accounts follow the same appeal routes.
SERVICE FEES
$800 is one disabled, suspended or hacked Instagram account. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $600 is one Facebook Page recovery (lost admin access, or a Page held by another Business Portfolio). $800 is one Facebook Marketplace case. $1,200 is one Instagram or Facebook ad account restriction. $1,500 is one Meta Business Portfolio case. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts. $800 is one locked or banned Snapchat account. $900 is one banned TikTok account. $1,200 is one terminated YouTube channel. Every fee is paid upfront by card, with a 100% refund if the case fails. The platform decides the outcome.