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Payment and refunds.

You get the price, payment terms and any refund terms before we start. Nothing is charged for asking.

Getting a price

Send the account and the notice. We tell you if it’s doable and what it costs. Asking for a quote doesn’t book the service or commit you to anything.

How payment works

Before any work starts we confirm, in your chat or email, the scope, the price, the payment terms, the estimated timing and any refund terms. You only pay on the terms agreed there.

The guarantee

Guaranteed. If we take it on, we get it done. We tell you upfront if a job is doable, before you pay.

Refunds

Refund terms are agreed with you for each job before we start, alongside the price. That’s what applies to your job. If something isn’t right, email team@unbanz.com with your WhatsApp number or email thread and we’ll sort it under those terms.

Terms

This page sits alongside our terms. For recovery you must own the account or be authorised to act for its owner.

QUICK ANSWERS

Good to know.

How much does Unbanz cost?

It depends on the account and the issue. You get a price before any work starts.

When do I pay Unbanz?

On the payment terms agreed in your chat or email before work starts.

Does Unbanz give refunds?

Refund terms are agreed with you before we start, alongside the price.

Is asking for a quote free?

Asking for a quote doesn’t book the service or commit you to anything.

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