Account recovery by country.

The official recovery steps are the same everywhere, but the phone formats, police reporting routes and consumer rights are not. Pick your country for the local details.

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Instagram and Facebook account recovery follows the same official routes in every country: a review on a disabled or suspended notice, or the hacked-account tools for a takeover. What changes is local: phone number formats, where to report fraud, and any appeal rights. Unbanz helps you appeal through Meta’s official process; Meta makes the final decision.

The same official routes

Every country starts with a review on the notice, or the hacked-account tools after a takeover.

Local details differ

Phone formats, fraud reporting routes and appeal rights change from country to country.

Meta decides

Unbanz helps you appeal through Meta’s official process. Meta makes the final decision on every appeal.

What is the same in every country

A disabled or suspended notice has a review or disagree option, and the time to use it is shown on the notice.
A hacked account goes through instagram.com/hacked or facebook.com/hacked, on a device you have used before.
The email and phone on the account decide how recovery goes, so replace a lost SIM before anything else.
Meta makes the final decision on every appeal.

Europe

United Kingdom: Instagram
Netherlands: Instagram, Facebook
Belgium: Instagram, Facebook
Luxembourg: Instagram, Facebook
Finland: Instagram, Facebook
Italy: Instagram, Facebook
Spain: Instagram, Facebook
France: Instagram, Facebook
Ireland: Instagram
Germany: Instagram
Austria: Instagram
Switzerland: Instagram
Norway: Instagram
Sweden: Instagram
Denmark: Instagram
Iceland: Instagram
Portugal: Instagram
Malta: Instagram
Cyprus: Instagram
Monaco: Instagram
Liechtenstein: Instagram
Czech Republic: Instagram
Poland: Instagram
Estonia: Instagram
Slovenia: Instagram

North America and Oceania

Middle East

Asia

South Korea: Instagram, Facebook
Hong Kong: Instagram, Facebook
Japan: Instagram
Singapore: Instagram
Taiwan: Instagram

Username claims by country

How it works with Unbanz

Message us on WhatsApp or email with the username or profile link, the email or phone on the account, and a screenshot of the notice.
We tell you honestly if we can help and what it costs.
We prepare everything and handle the appeal through the platform’s official process.
We keep you posted until there’s a result.

Who this is for

Anyone whose Instagram or Facebook account was disabled, suspended or hacked, wherever they live.
Businesses, creators and agencies that need a clean appeal.
Not for: accounts that were really used for scams or abuse.

Staying safe

Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to fix it for you, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.

No passwords or login codes. We handle the process end to end; Meta makes the final decision.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.

CLIENTS

What clients say

Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
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Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
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So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
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My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.

QUICK ANSWERS

Good to know.

Do the recovery steps differ by country?

The official steps in the app are the same. What differs is local: phone number formats, where to report fraud or blackmail, and any appeal rights that depend on local law, such as those for EU users.

Is my country not on the list?

Send us a message anyway. The appeal runs through the same official process, and we tell you upfront whether we can help.

Do the country pages promise a result?

No. Meta makes the final decision on every appeal. We tell you upfront whether we think it is doable.

Do I need to share my password?

No. Your password and login codes stay with you.

How do I contact Unbanz?

WhatsApp +1 934 201 2490 or team@unbanz.com.

Tell us what you need.

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SERVICE FEES

Published fee.

The published fee for this service is $800 for one disabled, suspended or hacked Instagram account. It covers preparing and filing through Instagram’s own process for that one account. Instagram decides the outcome. This is not a guarantee of reinstatement. Scope is confirmed in writing before payment. Payment is upfront by card, with a 100% refund if the case fails.