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White label recovery for Brazilian agencies.
Run an agency or a reselling business in Brazil? Offer Instagram and Facebook account recovery and username claims under your own brand, and hand the platform work to Unbanz.
White label means your agency stays the face to the client while Unbanz handles the appeal or username claim behind the scenes. Agencies in Brazil send us the details by WhatsApp or email and keep the client relationship. The platform makes the final decision, and no outcome is promised.
We do the platform work
You send the details by WhatsApp or email. We prepare the appeal or username claim and send it through the official process.
Checks for Brazil
Phone formats, business details and where to report fraud differ by country. The sections below cover Brazil.
Behind your brand
White label is a simple split of work. You are the face to your client in Brazil. Unbanz is the specialist you hand the account problem to.
- You: talk to the client, collect their go-ahead and the details, and decide how to present the service.
- Unbanz: prepares the appeal or username claim and files it through the official route, then keeps you updated.
- The platform: Meta makes the final decision on every appeal and claim.
What you can hand over
- Instagram and Facebook accounts that are disabled, suspended or hacked. See Instagram account recovery and Facebook account recovery.
- Username claims for a client’s brand handle. See Instagram username claim. Our refund policy: 100% refund if the case fails.
- Ad accounts that were restricted or disabled. See agency ad account recovery.
Details that matter in Brazil
These are the points that differ for clients based in Brazil.
- Notice language: Notices appear in Portuguese, and there are Portuguese pages on this site. The review options are the same as in English.
- Phone number: Brazilian mobile numbers are entered with +55, the two-digit area code and the nine-digit number.
- Business details: Have the CNPJ (company tax ID), or the MEI registration for a sole trader ready if the platform asks for proof the business is real.
- If fraud or blackmail is involved: SaferNet Brasil (safernet.org.br) takes reports and gives guidance on online crimes, and serious fraud or blackmail can be reported to the police. A hijacked account asking contacts for a Pix transfer is a pattern to warn clients about. That runs alongside the platform appeal.
- Platform rules: The Marco Civil da Internet (Law 12.965/2014) sets the basic rules for internet use in Brazil. It does not restore a social media account.
- Client data: The LGPD (Law 13.709/2018) is Brazil’s data protection law, and the ANPD is the authority. Send us only what the appeal needs.
- Advertising rules: CONAR is the Brazilian advertising self-regulatory council. Meta’s own ad policies still apply on top.
Before you message us
Collect this from your client first. It saves a round of questions.
- The username or profile link, and the email and phone number on the account.
- An unedited screenshot of the notice, and the date it appeared.
- A short note on what happened: hacked, disabled, suspended or a handle they want.
- The client’s go-ahead for you and Unbanz to act on their account. Never ask for their password or login codes.
- For a business account in Brazil: the CNPJ (company tax ID), or the MEI registration for a sole trader.
How it works with Unbanz
- Have ready: the client’s username, a screenshot of the notice and the date. You do not need to name the client.
- We tell you honestly if we can help. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal or username claim and send it through the platform’s official process.
- We keep you posted. You pass the update to your client in your own words.
Who this is for
- Marketing and social media agencies in Brazil whose clients lose access to Instagram or Facebook.
- Resellers and freelancers who want an account recovery option to offer without building the know-how.
- Agencies that need a handle claimed for a client brand.
- Not for accounts that were really used to scam or abuse people.
Staying safe
Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to fix it for you, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
No passwords or login codes. We handle the process end to end; Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: This page does not offer a WhatsApp or email enquiry. It explains the official steps. Unbanz is independent and is not affiliated with Meta. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
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Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
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So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
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Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
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My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
What does white label mean for an agency in Brazil?
You offer Instagram and Facebook account recovery and username claims to your clients under your own brand. You keep the client relationship, and Unbanz handles the appeal or claim behind the scenes. The platform makes the final decision.
Will my client know Unbanz is involved?
No. Your clients do not know Unbanz. We work for your agency, behind the scenes and under your brand, and we do not contact your client. You stay the point of contact. Intake is by WhatsApp or email between you and us.
What should I collect from a client in Brazil before I contact Unbanz?
The username or profile link, an unedited screenshot of the notice with its date, the email and number on the account, and the client’s go-ahead. For a business account, also the CNPJ (company tax ID), or the MEI registration for a sole trader. Never ask for a password.
Can you promise the account or username will come back?
No. Meta, or the platform concerned, makes the final decision, and nobody can promise an outcome. We tell you honestly if we can help, then prepare and send the appeal through the official process.
Is there a refund policy for username claims?
Yes. Our refund policy is a 100% refund if the case fails. The full wording is on the payment and refund policy page.
What if a client in Brazil was hacked and money or blackmail is involved?
SaferNet Brasil (safernet.org.br) takes reports and gives guidance on online crimes, and serious fraud or blackmail can be reported to the police. A hijacked account asking contacts for a Pix transfer is a pattern to warn clients about. Tell your client to report it, since that runs alongside the account appeal.
Published fees
What are the published fees for these account services?
These figures are the published fees for individual account services. They are not a white-label retainer, not a nationality discount, and not a price for every client in the country.
$800 is one disabled, suspended or hacked Instagram account. $800 is a separate fee for one Facebook Marketplace case. Marketplace is a Facebook product, not part of the Instagram fee. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $1,200 is one Instagram ad-account restriction. A Business Portfolio case or more than one account is a separate scope at $1,500. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts, paid upfront with a 100% refund if the claim fails. The platform decides the outcome. This is not a guarantee. Payment is by card.