Short answer
Work out whether the restriction is on the client’s asset or on your agency’s profile or portfolio. Contain it so other clients aren’t affected, then appeal the right asset through Account Quality.
Contain it first
- Check your own profile in Account Quality. If you’re restricted, every client account you touch is at risk.
- Pause launches on other clients until you know what happened.
- Review partner access. Remove old freelancers and tools you no longer use.
- Turn on two-factor for everyone in the agency portfolio.
Who should appeal
- Client ad account restricted: the client’s portfolio admin usually appeals, with your help.
- Agency profile restricted: you appeal for your own profile first.
- Agency portfolio restricted: appeal from the portfolio. Don’t move clients to a new one in a rush.
Agency patterns that trigger reviews
- Many new client accounts launched in the same week.
- The same card or landing page template across unrelated clients.
- A client in a restricted vertical sharing access with others.
How Unbanz helps agencies
We help agencies sort out which assets are affected and handle appeals for clients and the agency itself, through Meta’s official process. One agency owner has worked with us for three months on bans, unbans and username claims for clients. More on ad account recovery and Business Manager disabled.
How it works with Unbanz
- Message us on WhatsApp or email with the ad account ID, Business Portfolio ID and a screenshot of the notice in Account Quality.
- We tell you honestly if we can help and what it costs. The price is agreed before work starts.
- We prepare everything and handle the ad account through the platform’s official process.
- We keep you posted until there’s a result.
Who this is for
- Advertisers, shops and agencies who rely on Meta ads.
- Anyone whose review was denied or who has no review button.
- Business Portfolios restricted more than once.
Staying safe
Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to fix it for you, asks you to log in through their link, or says they know someone at Meta, walk away. Unbanz never asks for logins and doesn’t claim any special access. We use the same official routes that are open to you, we just know them well and do the legwork properly.
No passwords or login codes. If we take it on, we get it done.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram, Facebook and Snapchat account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
