Acquisition stops
Paid social is often the main install channel. A restriction pauses it.
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White label recovery for app growth agencies.
App installs often come through social and Meta ads. Lose the account and acquisition stops. A recovery option keeps the growth plan on track.
App growth agencies buy installs and subscribers through paid social, so a restricted ad account or disabled brand profile halts acquisition. White label recovery lets the agency respond under its own brand while Unbanz handles the platform appeal behind the scenes. The platform decides, and no outcome is promised.
Metrics get noisy
A sudden stop makes cohort and creative tests hard to read.
Account health is part of the plan
Good practice includes watching Account Quality regularly.
Last updated: November 2026
Where app growth meets account risk
- Meta ad accounts that fund user acquisition.
- App brand profiles on Instagram and Facebook used for organic and creator work.
- Business portfolios shared across several apps.
- Pages tied to app store listings and ad identity.
Ad account problems are covered on white label Facebook ad account recovery and the media buyer guide.
Habits that reduce surprises
- Check Account Quality on a schedule, not only after a problem.
- Keep a list of which apps share which business portfolio, so one restriction does not catch you unprepared.
- Keep creative approvals and claims within the platform’s ad policies.
- Keep payment and verification details on every ad account current.
These habits do not prevent every restriction, but they shorten the time between a notice and a complete appeal.
Who does what during an incident
| Task | Agency | Unbanz |
|---|---|---|
| Pause or reassign budget | Yes | No |
| Document the notice and the dates | Yes | Checks it is complete |
| Prepare and file the appeal | No | Yes |
| Update the app client | Yes | No |
| Decide the outcome | No | No |
Talking to the app client
App founders ask about install volume, not appeals. Lead with the effect: spend paused, plan in motion, next update at a set point. Avoid dates for a decision. The status templates have wording for this.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
Is this for performance marketing agencies too?
Yes. Any agency that runs paid social for a client can hand a restricted ad account to a white label partner.
Does Unbanz run ads?
No. Unbanz handles account recovery and appeals. It does not run campaigns.
Can you fix a business portfolio shared across apps?
Unbanz can prepare an appeal. The platform decides, and nothing is promised.
Should I create a new ad account in the meantime?
Not as a way to dodge a restriction. Talk to the client about moving budget to accounts in good standing.
Will the app client know about Unbanz?
No. Unbanz works for your agency behind the scenes.
Tell us what you need.
SERVICE FEES
Published fees.
$800 is one disabled, suspended or hacked Instagram account. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $600 is one Facebook Page recovery (lost admin access, or a Page held by another Business Portfolio). $800 is one Facebook Marketplace case. $1,200 is one Instagram or Facebook ad account restriction. $1,500 is one Meta Business Portfolio case. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts. $800 is one locked or banned Snapchat account. $900 is one banned TikTok account. $1,200 is one terminated YouTube channel. Every fee is paid upfront by card, with a 100% refund if the case fails. The platform decides the outcome.