One restriction, many assets
Pages, ad accounts and pixels depend on one portfolio.
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White label business portfolio recovery.
A business portfolio holds the Pages, ad accounts and people. When it is restricted, everything is affected.
White label business portfolio recovery lets an agency hand a restricted or disabled Meta business portfolio, once called Business Manager, to Unbanz while staying the only contact. Because the portfolio holds Pages, ad accounts and people, a restriction there affects them all. Meta makes the final decision, and no outcome can be promised.
Verification often matters
Business verification documents may be involved.
Ownership clarity
Who owns the portfolio matters as much as the notice.
Last updated: November 2026
What a business portfolio is
Business portfolio
The Meta tool, formerly Business Manager, that holds a business’s Pages, ad accounts, pixels and the people who have access. See business manager disabled for the direct service page.
Because everything hangs from one place, the portfolio should belong to the client business, not to the agency. When the agency owns it, ownership disputes complicate any recovery.
Why portfolios get restricted
- Business verification documents that do not match the business details.
- Policy decisions on one asset that affect the whole portfolio.
- A sudden change of admins or payment methods.
- Links to another restricted portfolio or account.
The notice wording tells you which applies. Collect it first.
What to gather
| Item | Purpose |
|---|---|
| Legal business name and address | Compare with verification details |
| Business registration or tax document the client holds | Verification, if requested |
| Website and domain details | Business verification may ask for domain proof |
| List of admins and their roles | Show who holds control |
| The notice and date | Choose the right route |
A word on who owns the portfolio
Some agencies create portfolios for clients and keep the owner role. That makes handover difficult and can create trouble if the agency relationship ends. The better approach is for the client business to own it and the agency to be a partner with the roles it needs. See red flags for agencies for related warning signs.
Related pages
Read ad account recovery and Page recovery, and the direct page business verification rejected.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
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Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
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My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
What is the difference between Business Manager and a business portfolio?
Meta renamed Business Manager to business portfolio. The tool and its purpose are the same.
Can Unbanz recover a portfolio the agency owns?
It depends on the situation. Tell Unbanz the facts and who the owner is, and you will get an honest answer.
Does business verification help?
It can matter, depending on the notice. Gather the documents the client holds before you start.
Will recovery work?
No result can be promised. Meta decides.
Does the client see Unbanz?
No. Unbanz works for the agency only.
Tell us what you need.
SERVICE FEES
Published fees.
$800 is one disabled, suspended or hacked Instagram account. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $600 is one Facebook Page recovery (lost admin access, or a Page held by another Business Portfolio). $800 is one Facebook Marketplace case. $1,200 is one Instagram or Facebook ad account restriction. $1,500 is one Meta Business Portfolio case. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts. $800 is one locked or banned Snapchat account. $900 is one banned TikTok account. $1,200 is one terminated YouTube channel. Every fee is paid upfront by card, with a 100% refund if the case fails. The platform decides the outcome.