Profile controls the rest
Pages and ad accounts often hang off one personal profile.
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White label Facebook account recovery.
A disabled Facebook profile can cut a client off from their Pages and ad accounts. Here is how an agency hands it on and stays in front.
White label Facebook account recovery lets an agency pass a client’s disabled, locked or restricted profile to Unbanz and remain the only contact. The profile often controls Pages and ad accounts, so quick, organised intake matters. Meta makes the final decision, and no result can be promised.
Check what is affected
Map the assets before you send a request.
You keep the client
The partner works only with you.
Last updated: November 2026
Why the personal profile matters
Many businesses run Pages and ad accounts through the owner’s personal Facebook profile. If that profile is disabled, the owner may lose the roles that give access to everything. That is why a profile problem often becomes a business problem.
Map the assets first
| Asset | Question to ask the client |
|---|---|
| Personal profile | Is it disabled, locked or only restricted? |
| Facebook Page | Are there other admins who still have access? |
| Ad account | Is it in a business portfolio with other admins? |
| Business portfolio | Who else holds full control? |
If another admin exists, the immediate problem can sometimes be handled without the profile. Mention it when you send the details.
What to collect
- The profile link or name and the email or number on it.
- A screenshot of the notice and its date.
- Whether the client has used the account on the same device and place before.
- Whether a government ID check was requested.
Intake wording is in the agency intake checklist.
How the appeal goes
- Unbanz reads the notice and finds the right official route.
- The appeal or identity process is prepared and filed.
- The client completes any checks only the owner can do.
- You get status updates to pass on.
The direct service for comparison
The page for business owners is Facebook account recovery. The agency version is the same service with your brand in front.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
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My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
Does white label cover personal Facebook profiles?
Yes. Profiles are often the key to Pages and ad accounts, so they are a common agency request.
What if the client has another admin on the Page?
Say so when you send the details. Sometimes the immediate business problem can be handled through that admin.
Will the client need to do anything?
Possibly. The platform may ask the owner to complete an identity check, which only they can do.
Can the profile definitely be restored?
No. Meta decides, and nothing is promised.
Does Unbanz take the client’s password?
No. Passwords and codes stay with the client.
Tell us what you need.
SERVICE FEES
Published fees.
$800 is one disabled, suspended or hacked Instagram account. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $600 is one Facebook Page recovery (lost admin access, or a Page held by another Business Portfolio). $800 is one Facebook Marketplace case. $1,200 is one Instagram or Facebook ad account restriction. $1,500 is one Meta Business Portfolio case. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts. $800 is one locked or banned Snapchat account. $900 is one banned TikTok account. $1,200 is one terminated YouTube channel. Every fee is paid upfront by card, with a 100% refund if the case fails. The platform decides the outcome.