Document before you act
A clean record helps the appeal and the client report.
Home / Services
White label Meta ad account recovery for media buyers.
You run the budgets, so you see the restriction first. This page is for the media buyer who has to act within the hour.
Media buyers see a Meta ad account restriction first, and they decide what to do with the budget. White label recovery lets a buyer or their agency hand the appeal to Unbanz while staying in front of the client. Meta decides, and no outcome can be promised, so the buyer protects the spend plan.
Do not chase
Repeated requests and workarounds usually make things harder.
Protect the plan
Decide what to do with the budget without touching the restricted account.
Last updated: November 2026
The record to keep from the first minute
- The notice wording and the time you saw it.
- Campaigns live and their daily budgets.
- The last change made before the notice.
- Payment method and billing status.
- Admins and partners on the business portfolio.
Keep it in one shared document. It saves time with the partner and with the client.
Do and do not for a buyer
| Do | Do not |
|---|---|
| Screenshot notices and Account Quality | Edit the restricted ads in a hurry |
| Pause what is still running on the account | Launch the same creative on another business’s account |
| Tell the client what is known and what is not | Promise a date for the decision |
| Move budget only to accounts in good standing | Open new accounts to get around the restriction |
Budget planning during an open appeal
Plan as if the account will not come back soon, because that is the safest planning assumption, while hoping it will. If other channels perform, move some spend there. If everything depends on the one account, say so to the client and discuss it plainly.
Handing it over
Send the record to Unbanz on WhatsApp +1 934 201 2490 or by email to team@unbanz.com. Name the client only if you want to. The partner works for you alone.
More for buyers
Read the ad account recovery page, business portfolio recovery and red flags to watch for in any provider.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
What should a media buyer do first when an ad account is restricted?
Stop and document: screenshot the notice and Account Quality, record live campaigns and their budgets, and pause what is not already stopped.
Can I appeal myself and hire a partner at the same time?
Avoid duplicate requests. Tell Unbanz what you have already filed so nothing conflicts.
Is it safe to move the creative to another account?
Only an account in good standing, and only after reading the notice. Do not use other businesses’ assets to dodge a restriction.
Can Unbanz promise the account back?
No. Meta decides, and no result can be promised.
Does the client see Unbanz?
No.
Tell us what you need.
SERVICE FEES
Published fees.
$800 is one disabled, suspended or hacked Instagram account. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $600 is one Facebook Page recovery (lost admin access, or a Page held by another Business Portfolio). $800 is one Facebook Marketplace case. $1,200 is one Instagram or Facebook ad account restriction. $1,500 is one Meta Business Portfolio case. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts. $800 is one locked or banned Snapchat account. $900 is one banned TikTok account. $1,200 is one terminated YouTube channel. Every fee is paid upfront by card, with a 100% refund if the case fails. The platform decides the outcome.