Owners are not technical
They need someone to explain the notice and start the process.
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White label recovery for local marketing agencies.
Your clients run salons, restaurants, clinics and shops. When their Facebook Page disappears, they call you, not Meta.
Local marketing agencies serve small businesses whose Facebook Page or Instagram account is their shop window. When it is disabled, owners call the agency. White label recovery lets the agency respond under its own name while Unbanz prepares the appeal behind the scenes. The platform decides, and no outcome is promised.
Local reputation
A word-of-mouth agency lives on keeping small clients calm.
Small jobs add up
One recovery job per client per year is still a good reason to be known as the helpful agency.
Last updated: November 2026
Typical local business problems
- A Page for a salon or restaurant unpublished with no clear reason.
- An Instagram account hacked and used to message customers.
- An ad account disabled after a first boosted post.
- A business listed under a name the platform considers misleading.
The routes are the same as anywhere. Pages are covered on white label Facebook Page recovery.
Explaining it to a small business owner
Plain explanation
Facebook or Instagram switched off your account. There is an official way to ask them to look again. I will prepare and file it with a specialist, and you will get updates from me. I cannot promise the decision, because they make it. Please do not try to log in over and over and do not share any codes.
More wording in the client template page.
What to ask the owner for
- The business name as it shows on the Page or profile.
- A screenshot of the notice.
- The email and phone number used for the account.
- Proof the business is real, such as a website or registration details, if the platform asks.
Country-specific business details are covered on the white label hub by country.
Pricing for small clients
Small clients are sensitive to cost and to surprises. Be clear up front about what you do and do not promise. A simple incident fee or a small monthly protection add-on works well. See how to price recovery.
Prevention that suits small shops
Add a second admin, use an authenticator app and keep the recovery email in the owner’s name. Offer to do this setup in a short call. The checklist has the steps.
See also
For Agencies: Client Instagram, Facebook and Ad Accounts Banned or Disabled.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
Transcript
Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
Is white label recovery suited to local agencies?
Yes. Small business owners call their agency when a Page or profile is disabled, and white label lets the agency respond without building the skill.
What if the owner cannot find the notice?
Ask for any email from the platform and a screenshot of what they see on login. The date and the wording matter.
Can you recover a Page without admin access?
It depends on the situation. Tell Unbanz exactly what the owner sees and ask. The platform decides.
Should I tell the owner a specialist is involved?
That is your decision. If the owner asks directly, answer honestly.
Does Unbanz contact the owner?
No. Unbanz only works with your agency.
Tell us what you need.
SERVICE FEES
Published fees.
$800 is one disabled, suspended or hacked Instagram account. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $600 is one Facebook Page recovery (lost admin access, or a Page held by another Business Portfolio). $800 is one Facebook Marketplace case. $1,200 is one Instagram or Facebook ad account restriction. $1,500 is one Meta Business Portfolio case. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts. $800 is one locked or banned Snapchat account. $900 is one banned TikTok account. $1,200 is one terminated YouTube channel. Every fee is paid upfront by card, with a 100% refund if the case fails. The platform decides the outcome.