Honest routes
Trademark and recovery routes only. No buying or selling.
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White label Instagram username claim.
A client wants a handle that someone else holds. Agencies can offer the honest routes under their own brand.
White label username claim lets an agency offer Instagram handle claims to its clients while Unbanz handles the platform work behind the scenes. Claims use official routes, such as trademark reports, and no handle can be promised. Our refund policy is a 100% refund if the case fails.
Brand work
Handles are part of brand launches and rebrands.
Refund policy
100% refund if a username claim fails.
Last updated: November 2026
The honest routes for a handle
| Situation | Route |
|---|---|
| Registered trademark matches the handle | Intellectual property report with the trademark details |
| The handle was the client’s before | Recovery of the old account first |
| An account is posing as the brand | Impersonation report |
| None of the above | No public form exists for inactive handles. Some cannot be obtained |
Direct information is on Instagram username claim and username claim routes.
What is not offered
- Buying or selling usernames or accounts.
- Paying the current holder or anyone else for a handle.
- Fake reports or any other way around the rules.
- Any promise that a specific handle will be obtained.
How agencies use it
Branding studios and social agencies add handle research to a launch package. Check availability early, tell the client truthfully if no route exists and offer a variant that works. See branding and creative studios.
The refund policy
Our refund policy: if a username claim fails, the client is entitled to a 100% refund. Agree with Unbanz how that is handled between you and your client before you quote a price. Read the payment and refund policy.
Intake for a claim
- The handle wanted and the client’s current handle.
- Trademark registration details, if any.
- Whether the wanted handle once belonged to the client.
- The business name and website.
CLIENTS
What clients say
Transcript
Hey everybody, I just wanted to share my experience real quick with Unbanz. My Facebook ad account, you know, was disabled, I couldn't run any ads. Contacted these guys, they really helped me out, got everything back up and running, everything's working fine now. Really, really happy with the service.
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Yo, I needed an Instagram username but it was a dead profile. Unbanz really helped me with it. It took like 5 days and it was very quick so if you need an username hit them up.
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So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
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Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
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My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
Can an agency resell username claims?
Yes. The agency stays the contact and Unbanz handles the platform work behind the scenes.
Can any handle be claimed?
No. Without a matching trademark or a prior-ownership route, there is no honest way to claim an active or inactive handle.
Is there a refund policy?
Yes. Our refund policy is a 100% refund if the case fails.
Do you buy handles from owners?
No. Buying and selling accounts and handles is not part of the service.
Does the client see Unbanz?
No.
Tell us what you need.
SERVICE FEES
Published fees.
$800 is one disabled, suspended or hacked Instagram account. $900 is one disabled, suspended or hacked Facebook profile and does not include Marketplace. $600 is one Facebook Page recovery (lost admin access, or a Page held by another Business Portfolio). $800 is one Facebook Marketplace case. $1,200 is one Instagram or Facebook ad account restriction. $1,500 is one Meta Business Portfolio case. An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts. $800 is one locked or banned Snapchat account. $900 is one banned TikTok account. $1,200 is one terminated YouTube channel. Every fee is paid upfront by card, with a 100% refund if the case fails. The platform decides the outcome.