How to contact Meta support in the UAE.

Which contacts actually respond, and which are scams.

Updated 13 November 2026

Meta has no UAE support line; if your account was hacked or used for blackmail, the contacts that act are Dubai Police’s eCrime Hub, Abu Dhabi Police Aman (800 2626) and the MOI eCrimes service.

No phone line

Numbers claiming to be Meta are scams.

In-app first

Appeal from the notice.

Local contacts

Below.

Meta channels

Link	What it is for
Disabled or suspended	Appeal from the login notice or Accounts Center
Hacked	instagram.com/hacked or facebook.com/hacked
Meta Verified subscriber	Chat in the app
Advertiser	Business Support Home

Police contacts

Dubai: ecrimehub.gov.ae/ with UAE Pass. Abu Dhabi: Aman, 800 2626. Other emirates: eCrimes in the MOI UAE app. Emergencies: 999.

بالعربية

التواصل مع دعم ميتا

UAE businesses

Shops and agencies in Dubai and Abu Dhabi often lose the ad account, Page and Instagram together when one admin is hacked. Remove unknown admins in Business Settings as soon as you regain access, and request reviews in Business Support Home.

Blackmail and extortion

If someone threatens to publish private images or messages, do not pay or negotiate. Save the messages, report to the police channel for your emirate, and report the account in the app.

After you make contact

Keep the police report number and mention it in the hacked-account form. Appeals can be written in Arabic or English.

Appeal links for the UAE

Meta appeal links for the UAE

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How to contact Meta, Meta appeal links the UAE.

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