How to contact Meta support in Canada.

Which contacts actually respond, and which are scams.

Updated 13 November 2026

Meta has no Canadian support line; the formal written channel is a PIPEDA access request, which must normally be answered within 30 days, and fake support offers go to the Canadian Anti-Fraud Centre.

No phone line

Numbers claiming to be Meta are scams.

In-app first

Appeal from the notice.

Local contacts

Below.

Meta channels

Link	What it is for
Disabled or suspended	Appeal from the login notice or Accounts Center
Hacked	instagram.com/hacked or facebook.com/hacked
Meta Verified subscriber	Chat in the app
Advertiser	Business Support Home

A written channel with a deadline

Send Meta a PIPEDA access request. If it is ignored after 30 days, complain to the www.priv.gc.ca/en/report-a-concern/. Quebec residents can also contact the www.cai.gouv.qc.ca/.

Fake support in Canada

Report fake agents to the antifraudcentre-centreantifraude.ca/ or 1-888-495-8501. Appeal in English or French.

Canadian advertisers

Advertisers can request a review or chat in Business Support Home. If a hacked ad account charged your card, contact your bank and report the fraud; keep the Anti-Fraud Centre reference for your appeal.

Quebec residents

Law 25 strengthened Quebec privacy rights, including transparency about automated decisions. You can ask Meta, in French, for the personal information it holds, and complain to the Commission d’accès à l’information if it does not reply.

After you make contact

Keep a dated log of each request. Responses to access requests usually come by email from Meta’s privacy team.

Appeal links for Canada

Meta appeal links for Canada

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How to contact Meta, Meta appeal links Canada.

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