Use the hacked-account page
The official start point for hacked accounts.
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Instagram account hacked in Saudi Arabia?
Start with Instagram’s own recovery, then report it locally if money or threats are involved.
If your Instagram was hacked in Saudi Arabia, open Instagram’s hacked-account page on your usual phone and follow its steps. Look for an email from Instagram’s security team that lets you undo an email change. If money was taken or you are being threatened, report it to the Kollona Amn app run by the Ministry of Interior.
Check the undo email
Instagram emails the old address when it changes.
Report locally
If money or threats are involved.
First steps
- Search your inbox and spam for an email from Instagram’s security team about an email or password change. If it has a link to revert the change, use it.
- Open Instagram’s hacked-account page on the phone and Wi-Fi you normally use, and choose the option that matches what you can still access.
- If Instagram offers a video selfie check, do it in good light. It compares your face with photos on the account.
- Secure your email account first if that was taken too. Instagram recovery goes to that inbox.
If the hacker is messaging your followers
Ask friends and customers through another channel not to send money or codes to the account. Ask a few of them to report the account as hacked from its profile menu. Ignore strangers who contact you offering to get it back, and never give them your password or codes.
Reporting in Saudi Arabia
For fraud, extortion or money taken, report to the Kollona Amn app run by the Ministry of Interior. Keep screenshots of messages, payment receipts and the date you lost access. Police reports do not unlock the account, but they help if a bank or Meta asks what happened.
What to send
- Your Instagram username (the public @handle).
- A screenshot of the notice or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened in the days before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Have ready: your Instagram username and what you can still see or do.
- We tell you honestly whether this is something we can help with.
- We map the recovery routes that fit what the hacker changed and prepare the reports.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- People in Saudi Arabia whose Instagram email, phone or password was changed by someone else.
- Businesses whose account is being used to message customers.
- Anyone being asked for money to get their account back.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: This page does not offer a WhatsApp or email enquiry. It explains the official steps. Unbanz is independent and is not affiliated with Meta. Not affiliated with Meta.
CLIENTS
What clients say
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Published fee
What is the published fee for this Instagram account service?
The published fee for this service is $800 for one disabled, suspended or hacked Instagram account. It covers preparing and filing through Instagram’s own process for that one account. Instagram decides the outcome. This is not a guarantee of reinstatement. Scope is confirmed in writing before payment. Payment is by card.
QUICK ANSWERS
Good to know.
Can Instagram support in Saudi Arabia help me by phone?
Instagram does not offer a phone line for account recovery. The routes are in the app, on the hacked-account page and through Accounts Center.
The hacker turned on two-factor login. Is it over?
Not necessarily. The hacked-account flow and the video selfie check are built for this situation. Use the device you normally log in from.
Should I make a new account?
Wait until the recovery steps are exhausted. A new account does not stop the hacker using the old one.
Do I need to share my Instagram password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about a hacked Instagram account?
This page does not offer a WhatsApp or email enquiry. It explains the official steps. Unbanz is independent and is not affiliated with Meta. Send your username and a screenshot of the notice, if there is one.