No phone line
Numbers claiming to be Meta are scams.
Which contacts actually respond, and which are scams.
Meta has no Saudi support line; for hacking, impersonation or blackmail use Kollona Amn, and for personal data complaints SDAIA’s platform with Absher.
Numbers claiming to be Meta are scams.
Appeal from the notice.
Below.
| Link | What it is for |
|---|---|
| Disabled or suspended | Appeal from the login notice or Accounts Center |
| Hacked | instagram.com/hacked or facebook.com/hacked |
| Meta Verified subscriber | Chat in the app |
| Advertiser | Business Support Home |
Kollona Amn app for cybercrime (my.gov.sa/en/services/398352). SDAIA personal data complaints: dgp.sdaia.gov.sa/wps/portal/pdp/services/ReportsComplaints.
Saudi stores selling through Instagram and Facebook often rely on one admin account. Add a second trusted admin to the Business Portfolio, and use Business Support Home for ad account and Page reviews.
Online blackmail is covered by the Anti-Cyber Crime Law. Report it in Kollona Amn with screenshots, and do not pay. Then report the account to Meta.
Kollona Amn reports are processed in about 10 working days according to the national portal. Keep the report reference for your appeal.
Meta appeal links for Saudi Arabia
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How to contact Meta, Meta appeal links Saudi Arabia.
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
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QUICK ANSWERS
No public account support number.