Arcom
DSA coordinator.
Home / Meta appeal links
Meta appeal links for France.
What is specific to France: regulators, reporting lines and rights.
In France, Arcom is the Digital Services Coordinator, the CNIL handles data complaints, 17Cyber is the government’s one-stop help service for hacked accounts and online scams, and Appeals Centre Europe and User Rights both work in French. If the official route fails, Unbanz handles Instagram ($800) and Facebook ($900) cases, paid upfront with a 100% refund if it fails.
17Cyber
Help for hacked accounts.
3018
Cyberbullying line for young people.
The Meta routes
The Meta routes themselves do not change by country: appeal from the notice you see at login (or in Accounts Center), use www.instagram.com/hacked/ or www.facebook.com/hacked for a takeover, and ask for ad account reviews in business.facebook.com/accountquality. The full list is in the Meta appeal links directory. What follows is only what differs here.
French bodies
| Link | What it is for |
|---|---|
| Arcom www.arcom.fr/ | France’s Digital Services Coordinator and media regulator. |
| CNIL www.cnil.fr/fr/plaintes | Data protection complaints, including unanswered access requests. |
| 17Cyber www.17cyber.gouv.fr/ | Government diagnostic and help service for hacking and online scams, linked to the police and gendarmerie. |
| Pharos www.internet-signalement.gouv.fr/ | Report illegal online content. |
| 3018 (e-Enfance) e-enfance.org/ | Free line for young people facing cyberbullying or image sharing. |
| Appeals Centre Europe www.appealscentre.eu/ | Certified by Coimisiún na Meán. Reviews account suspensions and Page or Group removals on Facebook and Instagram after Meta’s own appeal, for users in any EU country. |
| User Rights www.user-rights.org/en | Certified by Germany’s Bundesnetzagentur. Handles Facebook and Instagram moderation disputes in German, English, French and Italian. |
Appealing in French
Meta’s notices for French users are often in English, but you can write the appeal in French. Appeals Centre Europe and User Rights both communicate in French. Our French guide lists the routes.
Before filing with Arcom or the CNIL
Arcom looks at systemic DSA compliance and will not handle one account. The CNIL deals with data: ask Meta for your data first, then complain if it does not reply within one month.
EU rights in one line
As an EU user you get a statement of reasons, Meta’s internal appeal and then a certified dispute body. See DSA appeal rights.
Want it handled for you?
Unbanz handles Instagram account recovery for a fixed $800, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Instagram, and we never ask for your password or login codes.
To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.
Related
Meta appeal links directory, Account recovery by country.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
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QUICK ANSWERS
Good to know.
Does Meta answer appeals in French?
Yes, appeals in French are reviewed.
Is 17Cyber useful for a hacked Instagram?
Yes, for diagnosis and filing a report.