Registered trade mark
A registered mark that matches the handle is the strongest route. It goes through Meta’s intellectual property report.
Your business is incorporated and your brand is in use, but the matching Instagram handle is held by someone else. Here is how a claim works from Canada.
Instagram usernames can’t be bought. From Canada, the routes that can work are Meta’s trademark report for a registered mark, the impersonation report, recovery of a handle that was yours, or the platform’s processes for abandoned accounts. Unbanz files the claim; Instagram decides. If it fails, you get a 100% refund.
A registered mark that matches the handle is the strongest route. It goes through Meta’s intellectual property report.
If you lost the handle in a hack or by mistake, recovery usually comes first. There is no public form for inactive handles.
If a username claim fails, you get a full 100% refund. A claim fails when the username is not successfully claimed onto your profile. The full wording is on our refund policy page.
Got a handle in mind? Send it to us on WhatsApp ↗︎ and you hear first if it’s doable.
Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to fix it for you, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
No passwords or login codes. We handle the process end to end; Meta makes the final decision.
Sometimes. Instagram has no public form to request a username held by an inactive account. Inactive handles are not released on a schedule.
Yes, if you own a registered trademark for the name: Instagram’s trademark report, in the Help Center under intellectual property. Without a trademark there is no official request form.
A registered Canadian trademark from the Canadian Intellectual Property Office (ised-isde.canada.ca/site/canadian-intellectual-property-office/en) is the strongest proof for a trademark-based username request.
No. Instagram’s terms do not allow buying or selling usernames, and sellers often scam or hand over an account that gets taken back.
No. Your password stays with you. The username is moved to an account you control.
Using Instagram’s own processes is. Hacking, buying or pressuring the holder is not something we do.
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS

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QUICK ANSWERS
Yes, through Instagram’s official routes: a registered trademark, impersonation, recovery of a handle that used to be yours, or an abandoned account. Send us the handle and you hear upfront which route fits and whether it looks doable.
No. Incorporation does not give you a right to an Instagram handle. A registered trademark that matches the handle is the strongest route.
The one that is registered, and it has to match the handle closely. Send us the registration and we check it against the handle.
No. Buying or selling usernames breaks Instagram’s Terms of Use. The handle goes onto your own profile through official routes. Unbanz does not buy or sell accounts.
You get a full 100% refund. A claim fails when the username is not successfully claimed onto your profile.
Instagram does. We pick the right official route, file it properly, and tell you upfront whether the handle looks doable.
SERVICE FEES
An Instagram username claim is a flat $1,200 per handle, including handles held by banned or inactive accounts, paid upfront with a 100% refund if the claim fails.