How to contact Meta support in Australia.

Which contacts actually respond, and which are scams.

Updated 13 November 2026

Meta has no Australian support line; the escalation contacts are eSafety for serious abuse after you report to Meta, and the OAIC for privacy once Meta has had 30 days to reply.

No phone line

Numbers claiming to be Meta are scams.

In-app first

Appeal from the notice.

Local contacts

Below.

Meta channels

Link	What it is for
Disabled or suspended	Appeal from the login notice or Accounts Center
Hacked	instagram.com/hacked or facebook.com/hacked
Meta Verified subscriber	Chat in the app
Advertiser	Business Support Home

Contacting eSafety

Report to Meta first, keep the reference, then use www.esafety.gov.au/report. eSafety handles harmful content, not disables.

Under-16 deactivations

Since 10 December 2025, accounts of Australians under 16 are being removed. If you are 16 or over and were flagged, use the age-check option (video selfie or ID) in the notice.

Fake support

Report fake agents to www.scamwatch.gov.au/.

Australian advertisers

Ad accounts and Pages are reviewed in Business Support Home. If a hacked account ran ads on your card, call your bank first and report to ReportCyber; IDCARE can help if your identity was used.

Privacy requests

Under the Australian Privacy Principles you can ask Meta for access to personal information it holds about you. If you get no proper answer in 30 days, complain to the OAIC.

After you make contact

eSafety will ask for the Meta report reference, so screenshot the confirmation the moment you report.

Appeal links for Australia

Meta appeal links for Australia

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To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.

How to contact Meta, Meta appeal links Australia.

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