How to contact Meta support in the US.

Which contacts actually respond, and which are scams.

Updated 13 November 2026

Meta has no account support phone line in the US, so contact runs through the app; outside it, the useful US contacts are the FTC for fake support numbers and IC3 if a hacker took money.

No phone line

Numbers claiming to be Meta are scams.

In-app first

Appeal from the notice.

Local contacts

Below.

Meta channels

Link	What it is for
Disabled or suspended	Appeal from the login notice or Accounts Center
Hacked	instagram.com/hacked or facebook.com/hacked
Meta Verified subscriber	Chat in the app
Advertiser	Business Support Home

Fake “Meta support” numbers in the US

US search results and comment sections are full of “Instagram support” phone numbers. None are Meta. Report them at reportfraud.ftc.gov/. If someone already took money, file with www.ic3.gov/.

Contacting Meta about your data

California residents can send a CCPA request to know what data Meta holds; it is a written channel that gets a formal reply, unlike the help center.

US advertisers and creators

US advertisers spending through Ads Manager can open a support case in Business Support Home or Meta’s Business Help Center; this is the only route where a human chat is commonly offered without a subscription. Creators in the Partner Program sometimes see a dedicated support entry in Professional Dashboard. Neither channel can reverse a personal account disable, but both can escalate ad account and Page restrictions.

Legal requests

Law enforcement requests go through Meta’s records portal, not to users. If you have a lawyer, they write to Meta Platforms, Inc. in Menlo Park; that is a legal route, not support, and slow.

After you make contact

Expect automated replies first. Keep every case number. Most US cases we see that were reversed came through the in-app appeal or an ad account review, not through email.

Appeal links for the US

Meta appeal links for the US

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To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.

How to contact Meta, Meta appeal links the US.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.

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