AGCOM
DSA coordinator.
Home / Meta appeal links
Meta appeal links for Italy.
What is specific to Italy: regulators, reporting lines and rights.
In Italy, AGCOM is the Digital Services Coordinator and certified ADR Center as a dispute body, the Garante can block intimate images before they are shared, Polizia Postale handles hacking and sextortion, and User Rights and Appeals Centre Europe both work in Italian. If the official route fails, Unbanz handles Instagram ($800) and Facebook ($900) cases, paid upfront with a 100% refund if it fails.
Garante
Revenge porn prevention channel.
Polizia Postale
Hacking, sextortion.
The Meta routes
The Meta routes themselves do not change by country: appeal from the notice you see at login (or in Accounts Center), use www.instagram.com/hacked/ or www.facebook.com/hacked for a takeover, and ask for ad account reviews in business.facebook.com/accountquality. The full list is in the Meta appeal links directory. What follows is only what differs here.
Italian bodies
| Link | What it is for |
|---|---|
| AGCOM www.agcom.it/ | Digital Services Coordinator. |
| ADR Center ods.adrcenter.com/en/ | Certified by Italy’s AGCOM in December 2024, including disputes over access to the platform, in many EU languages. |
| User Rights www.user-rights.org/en | Certified by Germany’s Bundesnetzagentur. Handles Facebook and Instagram moderation disputes in German, English, French and Italian. |
| Appeals Centre Europe www.appealscentre.eu/ | Certified by Coimisiún na Meán. Reviews account suspensions and Page or Group removals on Facebook and Instagram after Meta’s own appeal, for users in any EU country. |
| Garante per la protezione dei dati personali www.garanteprivacy.it/ | Data complaints, plus a procedure (article 144-bis of the Privacy Code) to stop intimate images being shared without consent. |
| Polizia Postale www.commissariatodips.it/ | Online police for hacking, fraud and sextortion. |
Three dispute bodies in Italian
Italian users can pick ADR Center (certified by AGCOM), User Rights (certified in Germany, works in Italian) or Appeals Centre Europe. All come after Meta’s own appeal.
In italiano
See our Italian guide to Meta appeal links.
EU rights in one line
As an EU user you get a statement of reasons, Meta’s internal appeal and then a certified dispute body. See DSA appeal rights.
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Related
Meta appeal links directory, Account recovery by country.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
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QUICK ANSWERS
Good to know.
Which dispute body works in Italian?
ADR Center, User Rights and Appeals Centre Europe all communicate in Italian.
Can the Garante stop revenge porn?
Yes, through its article 144-bis procedure.