180 days
Appeal within the window shown.
The official Facebook routes for a suspended, disabled, hacked or locked personal profile, explained one by one.
A suspended or disabled Facebook profile is appealed from the notice you see when you log in. Meta says a suspension can be appealed within 180 days, and that the period can vary by region; after that, or after a failed appeal, the profile is permanently disabled. Hacked profiles start at facebook.com/hacked, and lost email or phone at facebook.com/login/identify. Facebook has no general customer service phone number. Meta makes the final decision.
Appeal within the window shown.
There is no general support number.
Appeal from your usual phone or computer.
| What you see | Where to go |
|---|---|
| “We suspended your account” with days left to appeal | Use Disagree with decision on that screen. See Facebook disabled appeal guide and the 180-day window. |
| “Your account has been disabled” after an appeal | That decision is usually final inside Facebook. See appeal rejected. |
| Password or email changed by someone else | facebook.com/hacked. See hacked Facebook recovery. |
| No access to the old email or phone | facebook.com/login/identify. See lost email or phone. |
| Asked for a video selfie | Follow the prompt. See video selfie stuck. |
| Link | What it is for |
|---|---|
| Personal account suspended or disabled www.facebook.com/help/103873106370583 | Meta’s page on suspended and disabled personal profiles. It explains the appeal window and that the appeal starts from the notice you see when you log in. |
| Hacked Facebook account www.facebook.com/hacked | For a takeover: password, email, phone or name changed, or posts and messages you did not send. |
| Find your account www.facebook.com/login/identify | Password reset by email, phone or username. Start here if you see no disabled or suspended message. |
| Phone support www.facebook.com/help/1088016719924954 | Meta says it has no general phone line for customer service. Anyone calling or messaging you as “Meta support” is very likely a scammer. |
| Facebook Help Center www.facebook.com/help/ | Searchable help articles, including the rule your notice refers to. |
| Link | What it is for |
|---|---|
| Account Recovery Hub www.meta.com/account-recovery-support/ | Meta’s own starting page for Facebook, Instagram and Threads login and recovery. |
| How Meta disables accounts transparency.meta.com/enforcement/taking-action/disabling-accounts/ | Meta’s explanation of why and when accounts are disabled. |
| Community Standards transparency.meta.com/policies/community-standards/ | The rules most Instagram and Facebook notices point to. |
| Link | What it is for |
|---|---|
| Appeals Centre Europe www.appealscentre.eu/ | Independent out-of-court dispute body for people in the EU under the Digital Services Act, used after the platform’s own appeal. |
| Oversight Board www.oversightboard.com/ | Takes a small number of content decisions once Meta’s appeal is finished. |
Keep it short and specific. Say who you are, that the profile is your real personal account, what you use it for, and anything that may explain the flag, such as a recent hack, a new device or travel. Do not threaten, and do not paste a long letter copied from the internet. See what to write.
When a personal profile is disabled, the Pages and ad accounts it administers can be affected. Ask another trusted admin to keep the assets running and see Meta ad account appeal links.
Facebook does not take appeals by email. Unbanz is an independent service, not Facebook, so an appeal letter addressed to Meta and sent to us does not reach Meta. If you want help, tell us what the notice says.
If you would rather hand it over, see our fixed fees for account recovery. Your password stays with you, and fixed fees, paid upfront by card, with a 100% refund if the case fails. Unbanz is not Meta or Snap and cannot see inside their systems; the platform makes the final decision.
Country versions with local reporting bodies: USA, UK, Canada, Nederland (Nederlands) and France (français).
See business owner profile suspended, Page recommendations restricted and confirm email or activate account.
Meta appeal links directory, Instagram appeal links, how to contact Meta, Facebook notice types, Facebook unban service.
“You Can’t Request Another Review”, Facebook Disabled for “Child Sexual Exploitation” by Mistake, Facebook Disabled for “Account Integrity”, Instagram Disabled for “Account Integrity”, New Instagram or Facebook Account Disabled Immediately, facebook.com/checkpoint/disabled, Instagram “We’ve Restricted Your Account”, Facebook “Confirm You’re Human”, Facebook Profile “Restricted from Advertising”, Instagram Disabled for “Fraud and Deception”, Facebook Suspended Because of a Linked Instagram or Threads Account, Instagram Suspended for a Linked Account You Don’t Own, Instagram Disabled for Intellectual Property Violations, How to Request a Manual Human Review from Meta.
Instagram, Facebook, Meta ads, TikTok, YouTube, Snapchat, WhatsApp, Threads. All platforms on one page: official recovery links directory.
Unbanz is independent, not Meta, and never asks for passwords. Fixed fees, paid upfront by card, with a 100% refund if the case fails: Instagram $800, Facebook profile $900, Facebook Page $600 per Page, ad account $1,200, Business Portfolio $1,500, username claim $1,200, Snapchat $800, TikTok $900, YouTube channel $1,200. Guaranteed 3–7 days. See pricing.
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, Snapchat and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
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New this month: country and platform versions of this directory. See USA, UK, Canada, Australia, UAE, France, Nederland, plus TikTok, WhatsApp and Threads. Meta does not take appeals by email or phone.
Meta does not process account appeals by email. Paste a short version of your letter into the appeal field shown in the app, Account Status or Business Support Home.
Send it on WhatsApp or to team@unbanz.com.
QUICK ANSWERS
The appeal starts from the notice on login. Old standalone form links mostly redirect to help pages now.
Meta says 180 days from a suspension for personal profiles, and that this can vary by region.
Meta says it has no general public phone number for customer service.
Inside Facebook, a disabled decision after appeal is usually final. EU users may have Digital Services Act options.