How to contact Meta ads support.

Advertisers have more support options than personal users, but they are easy to miss.

Updated 13 November 2026

Start in Business Support Home (Account Quality) as an admin of the ad account or portfolio. Request a review there, and look for the chat or email support option in the Business Help Center, which Meta offers to many advertisers. Have the ad account ID, the restriction reason and screenshots ready. If that fails, Unbanz handles restricted ad accounts for $1,200, paid upfront, with a 100% refund if it fails.

Business Support Home

Reviews start here.

Chat

Offered to many advertisers.

Admin only

Use an admin profile.

Steps

Open Business Support Home from a computer while logged in as an admin.
Select the restricted asset and read the reason.
Fix anything obvious first (payment method, landing page, verification).
Request a review once.
If you need a person, open the Business Help Center and look for “Contact support” or chat.

Official links

Link	What it is for
Business Support Home (Account Quality) business.facebook.com/accountquality	Ad account, Page, pixel and portfolio restrictions; admins request reviews here.
Troubleshoot a disabled or restricted ad account www.facebook.com/business/help/422289316306981	Meta’s steps for restricted ad accounts.
Meta Business Help Center www.facebook.com/business/help/	Help for ads, billing and Business Portfolios.

Have this ready

Ad account ID and Business Portfolio ID.
The exact restriction wording.
Recent invoices and payment method details.
Domain and business verification status.

Want it handled for you?

Unbanz handles Meta ad account recovery for a fixed $1,200, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Meta, and we never ask for your password or login codes.

To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.

Meta ad account appeal links, Meta support chat.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.

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