eCrime Hub
Dubai Police, UAE Pass.
Home / Meta appeal links
Meta appeal links for the UAE.
What is specific to the UAE: regulators, reporting lines and rights.
In the UAE, hacked or extorted accounts are reported to Dubai Police through the eCrime Hub (UAE Pass login), to Abu Dhabi Police through Aman on 800 2626, or nationwide through the Ministry of Interior’s eCrimes service; Meta’s own appeal is still the only way to reverse a disable. If the official route fails, Unbanz handles Instagram ($800) and Facebook ($900) cases, paid upfront with a 100% refund if it fails.
Aman 800 2626
Abu Dhabi Police.
Arabic appeals
Accepted.
The Meta routes
The Meta routes themselves do not change by country: appeal from the notice you see at login (or in Accounts Center), use www.instagram.com/hacked/ or www.facebook.com/hacked for a takeover, and ask for ad account reviews in business.facebook.com/accountquality. The full list is in the Meta appeal links directory. What follows is only what differs here.
Where to report in the UAE
| Link | What it is for |
|---|---|
| Dubai Police eCrime Hub ecrimehub.gov.ae/ | Report hacking, account takeover and cyber fraud that happened in Dubai. Log in with UAE Pass and upload screenshots. |
| Abu Dhabi Police: Aman adpolice.gov.ae/en | Confidential reporting service, 800 2626. |
| Ministry of Interior eCrimes service moi.gov.ae/ | In the MOI UAE app, for all emirates. |
| My Safe Society (Public Prosecution) www.pp.gov.ae/ | App for reporting crimes, including online crimes. |
The legal background
Federal Decree-Law No. 34 of 2021 on combating rumours and cybercrimes covers hacking, extortion and impersonation, and Federal Decree-Law No. 45 of 2021 is the UAE’s personal data protection law. A police report helps when a hacker used your account for blackmail or fraud.
Common UAE situations
- Business accounts for Dubai shops and agencies losing the ad account and Page together.
- Accounts flagged after logins from several countries while travelling; appeal from your usual device.
- Extortion over private photos: report to the police and do not pay.
Arabic or English
Write the appeal in Arabic or English. See our Arabic guide to Meta appeal links.
Time zone
The UAE is on Gulf Standard Time (UTC+4) all year.
Want it handled for you?
Unbanz handles Instagram account recovery for a fixed $800, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Instagram, and we never ask for your password or login codes.
To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.
Related
Meta appeal links directory, Account recovery by country.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
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QUICK ANSWERS
Good to know.
Where do I report a hacked Instagram in Dubai?
Dubai Police eCrime Hub at ecrimehub.gov.ae, with UAE Pass.
Is there a Meta office I can call in Dubai?
There is no public support line for accounts.