WhatsApp banned number: the official links.

Where to go when WhatsApp says your number is banned from using WhatsApp, for personal and business numbers.

Updated 13 November 2026

A banned WhatsApp number is appealed from the app. When you register the number and see the ban message, tap Request a review and add a short explanation. If that option is not shown, use Settings, Help, Contact us, or the official WhatsApp contact page. Business numbers follow the same flow, and the WhatsApp Business Policy explains the rules. WhatsApp makes the final decision.

Request a review

The button on the ban screen.

Contact us

Settings, Help, Contact us.

Business policy

The rules business numbers are held to.

Which link do you need?

“This account is not allowed to use WhatsApp”: Request a review on that screen. See WhatsApp banned number and how long a WhatsApp ban lasts.
Someone else took your account: re-register with your number and the SMS code, then turn on two-step verification.
Business number: read the Business Policy section named in the notice before writing.

Official WhatsApp links

Link	What it is for
Contact WhatsApp www.whatsapp.com/contact/	The official contact page. In the app, the same route is Settings, Help, Contact us.
WhatsApp Help Center faq.whatsapp.com/	Official articles on banned numbers, verification codes and stolen accounts.
WhatsApp Business business.whatsapp.com/	For the WhatsApp Business app and platform accounts.
WhatsApp Business Policy www.whatsapp.com/legal/business-policy/	The rules business accounts must follow. Bans of business numbers usually point to this policy.
Terms of Service www.whatsapp.com/legal/terms-of-service	The general terms. Bulk or automated messaging and unofficial apps are common reasons for bans.

Before you open any link

Screenshot the full notice, including the date and any reference number.
Use the phone or computer you usually log in from, on your normal network, without a VPN.
Appeal once, in plain words. Repeated or copy-pasted appeals do not help.
Do not make a new account while you wait.
There is no “private” or “direct” appeal link. Use the official links on this page, or send us your case.

Common reasons for bans

Unofficial apps or modified versions of WhatsApp.
Bulk or automated messages, or many people blocking or reporting the number.
Adding people to groups without their permission.
A number recycled from a previous owner who was banned.

Want it done for you?

If you would rather hand it over, see our fixed fees for account recovery. Your password stays with you, and fixed fees, paid upfront by card, with a 100% refund if the case fails. Unbanz is independent and cannot see inside Meta’s systems; the platform makes the final decision.

Other languages

WhatsApp notices explained

Meta appeal links directory, Facebook appeal links.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, Snapchat and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.

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