OPC / PIPEDA
30 days to answer an access request.
Home / Meta appeal links
Meta appeal links for Canada.
What is specific to Canada: regulators, reporting lines and rights.
In Canada, the Office of the Privacy Commissioner handles complaints when Meta ignores an access request under PIPEDA, Quebec residents also have the Commission d’accès à l’information under Law 25, and the Canadian Anti-Fraud Centre takes reports of fake support scams. Canada has no online safety regulator yet. If the official route fails, Unbanz handles Instagram ($800) and Facebook ($900) cases, paid upfront with a 100% refund if it fails.
Quebec Law 25
Commission d’accès à l’information.
Anti-Fraud Centre
1-888-495-8501.
The Meta routes
The Meta routes themselves do not change by country: appeal from the notice you see at login (or in Accounts Center), use www.instagram.com/hacked/ or www.facebook.com/hacked for a takeover, and ask for ad account reviews in business.facebook.com/accountquality. The full list is in the Meta appeal links directory. What follows is only what differs here.
Who to report to in Canada
| Link | What it is for |
|---|---|
| Office of the Privacy Commissioner of Canada www.priv.gc.ca/en/report-a-concern/ | Complaints about how a company handles your personal information, including unanswered access requests. |
| Commission d’accès à l’information du Québec www.cai.gouv.qc.ca/ | Quebec’s regulator under Law 25, for Quebec residents. |
| Canadian Anti-Fraud Centre antifraudcentre-centreantifraude.ca/ | Report recovery scams and fake “Meta agents” online or at 1-888-495-8501. |
| Cybertip.ca www.cybertip.ca/ | The national tipline for online sexual exploitation of children, run by the Canadian Centre for Child Protection. |
| NeedHelpNow.ca needhelpnow.ca/ | For teens whose intimate images were shared. |
Access requests under PIPEDA
PIPEDA lets you ask an organisation for the personal information it holds about you. It must normally respond within 30 days. If Meta refuses or ignores the request, you can complain to the OPC. The OPC cannot order an account back, but it can investigate how your data was handled.
No online safety regulator yet
The federal Online Harms Act (Bill C-63) would have created a Digital Safety Commission, but it died when Parliament was prorogued in January 2025. For now, Meta’s own appeal is the only route to reverse a disable, and police or the Anti-Fraud Centre handle crimes.
English or French
Meta reviews appeals in both official languages. Quebec users who think in French should appeal in French; precision beats translation. Our French guide covers the same routes.
Time zones
Canada spans six time zones, from Newfoundland to Pacific. It makes no difference to Meta’s review queue; send one complete appeal.
Want it handled for you?
Unbanz handles Instagram account recovery for a fixed $800, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Instagram, and we never ask for your password or login codes.
To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.
Related
Meta appeal links directory, Account recovery by country.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
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QUICK ANSWERS
Good to know.
Is there a Meta phone number in Canada?
No support line for accounts. Report fake numbers to the Canadian Anti-Fraud Centre.
Can the Privacy Commissioner restore my account?
No. The OPC handles privacy complaints, not account decisions.
Should I appeal in French?
If French is your strongest language, yes.