Meta appeal links for Australia.

What is specific to Australia: regulators, reporting lines and rights.

Updated 13 November 2026

In Australia, eSafety can act on serious cyber abuse and image-based abuse once you have reported it to Meta, the OAIC handles privacy complaints after a 30-day wait for Meta’s reply, and since 10 December 2025 Instagram and Facebook must keep under-16s off the platforms. If the official route fails, Unbanz handles Instagram ($800) and Facebook ($900) cases, paid upfront with a 100% refund if it fails.

eSafety

After you report to Meta first.

OAIC

Complain after 30 days.

Under-16 ban

In force since 10 Dec 2025.

The Meta routes

The Meta routes themselves do not change by country: appeal from the notice you see at login (or in Accounts Center), use www.instagram.com/hacked/ or www.facebook.com/hacked for a takeover, and ask for ad account reviews in business.facebook.com/accountquality. The full list is in the Meta appeal links directory. What follows is only what differs here.

Who to report to in Australia

Link	What it is for
eSafety Commissioner www.esafety.gov.au/report	Adult cyber abuse, cyberbullying of under-18s, image-based abuse and illegal content. You must report to the platform first and keep the report reference.
OAIC www.oaic.gov.au/privacy/privacy-complaints	Privacy complaints under the Privacy Act 1988. Complain to Meta first and allow 30 days.
ReportCyber www.cyber.gov.au/report-and-recover	The Australian Signals Directorate’s service for reporting hacking and cybercrime.
Scamwatch www.scamwatch.gov.au/	The ACCC’s scam reporting site, for fake “Meta support” offers.
IDCARE www.idcare.org/	Free identity and cyber support if the hacker used your identity.

The social media minimum age (under-16 ban)

Under the Online Safety Amendment (Social Media Minimum Age) Act, Instagram and Facebook must take reasonable steps to stop Australians under 16 from holding accounts from 10 December 2025. Meta began deactivating affected accounts in early December 2025. If you are 16 or older and were wrongly flagged, Meta’s process lets you prove your age with a video selfie age check or government ID. Under-16s and parents are not fined; platforms are.

How an eSafety complaint works

Collect evidence first: screenshots, URLs and the profile involved. Report the content to Meta, then, if it meets the legal threshold and Meta does not act, report to eSafety with the Meta report reference. eSafety can direct removal of seriously harmful content. It does not reinstate disabled accounts.

Time zones

Australia runs AEST/AEDT, ACST and AWST. Meta reviews globally, so overnight submission does not help or hurt.

Want it handled for you?

Unbanz handles Instagram account recovery for a fixed $800, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Instagram, and we never ask for your password or login codes.

To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.

Meta appeal links directory, Account recovery by country.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.

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