Official only
Every link goes to the platform or an official body.
Home / Guides
Official appeal and recovery links for every platform.
Instagram, Facebook, Meta ads, Threads, WhatsApp, TikTok, YouTube and Snapchat, on one page.
Every major platform starts appeals inside its own app or notice, and none offers a general phone line for banned accounts. Instagram and Facebook appeals start from the login notice, Meta ad accounts from Business Support Home, TikTok from the in-app appeal or tiktok.com/feedback, YouTube from the termination appeal form, Snapchat from accounts.snapchat.com, and WhatsApp from Request a review. The official links for each are below.
Checked
November 2026.
No phone lines
For banned accounts.
Quick answer by platform
| Platform | Where appeals start | Phone or live support? |
|---|---|---|
| Appeal from the login notice or Account Status | No | |
| Appeal from the login notice | No | |
| Meta ads | Business Support Home (admin) | Chat for some advertisers |
| TikTok | In-app appeal or tiktok.com/feedback | No |
| YouTube | Termination appeal form | Creator Support for some |
| Snapchat | accounts.snapchat.com, then appeal | No |
| Request a review on the ban screen | No |
| Link | What it is for |
|---|---|
| Disabled Instagram accounts help.instagram.com/366993040048856 | Meta’s help page for disabled Instagram accounts. |
| Account Status (Instagram) help.instagram.com/338481628002750 | In the app: Settings, then Account Status. Shows violations and appeal options. |
| Hacked Instagram account www.instagram.com/hacked/ | For a takeover or a login that stopped working. |
| Accounts Center (Instagram) accountscenter.instagram.com/ | Password, two-factor, devices and linked profiles. |
Full list: Instagram directory.
| Link | What it is for |
|---|---|
| Personal account suspended or disabled www.facebook.com/help/103873106370583 | Meta’s help page for disabled Facebook profiles. |
| Hacked Facebook account www.facebook.com/hacked | Recover a hacked Facebook profile. |
| Find your account www.facebook.com/login/identify | Password reset and lost email or phone. |
Full list: Facebook directory.
Meta ad accounts, Pages and Business Portfolios
| Link | What it is for |
|---|---|
| Business Support Home (Account Quality) business.facebook.com/accountquality | Ad account, Page, pixel and portfolio restrictions; admins request reviews here. |
| Troubleshoot a disabled or restricted ad account www.facebook.com/business/help/422289316306981 | Meta’s steps for restricted ad accounts. |
| Page Admin Dispute www.facebook.com/business/help/1580486349413648 | When someone else controls a Page that should be yours. |
Full list: Meta ad accounts, Pages and Business Portfolios directory.
Threads
| Link | What it is for |
|---|---|
| Threads www.threads.com/ | Suspension notices appear when you open Threads. |
| Account Status (Instagram) help.instagram.com/338481628002750 | In the app: Settings, then Account Status. Shows violations and appeal options. |
Full list: Threads directory.
| Link | What it is for |
|---|---|
| Contact WhatsApp www.whatsapp.com/contact/ | The official contact page. In the app: Settings, Help, Contact us. |
| WhatsApp Help Center faq.whatsapp.com/ | Official articles on banned numbers and verification. |
Full list: WhatsApp directory.
TikTok
| Link | What it is for |
|---|---|
| Report a problem (web form) www.tiktok.com/feedback | Works without the app. Use it when you cannot log in or the in-app appeal fails. |
| Account safety support.tiktok.com/en/safety-hc/account-and-user-safety/account-safety | TikTok’s official guidance for securing an account and for takeovers. |
| TikTok Ads help ads.tiktok.com/help/ | Suspended ad accounts and rejected ads. |
Full list: TikTok directory.
YouTube
| Link | What it is for |
|---|---|
| Channel or account terminations support.google.com/youtube/answer/2802168 | What termination means, and where the appeal form is. |
| Appeal a Community Guidelines strike or video removal support.google.com/youtube/answer/185111 | How to appeal strikes and removals from YouTube Studio. |
| Recover a hacked YouTube channel support.google.com/youtube/answer/76187 | Official steps after a channel takeover. |
Full list: YouTube directory.
Snapchat
| Link | What it is for |
|---|---|
| Snapchat accounts portal accounts.snapchat.com/ | Shows locks and the Unlock option where available. |
| How to submit an appeal (Snapchat) help.snapchat.com/hc/en-us/articles/17988958753684-How-to-Submit-an-Appeal | Snap’s steps for appealing a lock. |
| My account is compromised (Snapchat) help.snapchat.com/hc/en-us/articles/7012305621908 | For hacked Snapchat accounts. |
Full list: Snapchat directory.
EU dispute bodies
| Link | What it is for |
|---|---|
| Appeals Centre Europe www.appealscentre.eu/ | EU out-of-court dispute body under the DSA. |
| Oversight Board www.oversightboard.com/ | Takes a small number of Meta content decisions after the appeal. |
Full list: EU dispute bodies directory.
If the official route fails
| Unbanz service | Fixed fee |
|---|---|
| $800 | |
| Facebook profile | $900 |
| Facebook Page | $600 per Page |
| Ad account | $1,200 |
| Business Portfolio | $1,500 |
| Snapchat | $800 |
| TikTok | $900 |
| YouTube channel | $1,200 |
| Username claim | $1,200 flat |
Every fee is paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days. Unbanz is independent and never asks for passwords.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
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What clients say
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QUICK ANSWERS
Good to know.
Which platform has phone support for bans?
None offers a general phone line for banned accounts. Some paid programmes and advertisers get chat.
Is there one form for all Meta apps?
No. Each problem has its own route, listed above.
What does Unbanz charge?
Fixed fees from $600 to $1,500 depending on the service, paid upfront with a 100% refund if it fails.