Business Portfolio (Business Manager): the official appeal links.

For when a Business Portfolio, its ad accounts or its admins are restricted.

Updated 13 November 2026

Business Portfolio restrictions are reviewed in Business Support Home. Open it on a computer as an admin, choose the restricted portfolio or asset, and use the option to request a review. If an admin’s personal profile is disabled, appeal that profile first. Meta makes the final decision.

Business Support Home

The review button lives here.

Admin profile

A disabled admin blocks the portfolio.

Verification

Documents must match the business.

Which link do you need?

Portfolio disabled: Business Manager disabled and all ad accounts lost.
Restricted: Business Portfolio restricted.
Unknown admin after a hack: unknown admin after a hack.
Verification failed: verification failed.

Official links

Link	What it is for
Business Support Home (Account Quality) business.facebook.com/accountquality	The one place that shows ad account, Page, pixel and Business Portfolio restrictions, with Request review where it is offered.
Troubleshoot a disabled or restricted ad account www.facebook.com/business/help/422289316306981	Meta’s steps for ad accounts: on a computer, Business Support Home, then the restricted asset, then What you can do.
Request a review when restricted from advertising www.facebook.com/business/help/530209463124901	Only an admin can request it. Meta notes that reviews are limited and that a completed review is final.
Meta Business Suite and Business Help www.facebook.com/business/help	Help for Business Portfolio (formerly Business Manager), admins, verification and assets.
Advertising Standards transparency.meta.com/policies/ad-standards/	The ad rules. Find the section your rejection or restriction names, and fix it on the ad and landing page first.
Personal account suspended or disabled www.facebook.com/help/103873106370583	Meta’s page on suspended and disabled personal profiles. It explains the appeal window and that the appeal starts from the notice you see when you log in.

Before you open any link

Screenshot the full notice, including the date and any reference number.
Use the phone or computer you usually log in from, on your normal network, without a VPN.
Appeal once, in plain words. Repeated or copy-pasted appeals do not help.
Do not make a new account while you wait.
There is no “private” or “direct” appeal link. Use the official links on this page, or send us your case.

Want it done for you?

If you would rather hand it over, see our fixed fees for account recovery. Your password stays with you, and fixed fees, paid upfront by card, with a 100% refund if the case fails. Unbanz is independent and cannot see inside Meta’s systems; the platform makes the final decision.

For agencies and local businesses

Meta ad account appeal links, Meta appeal links directory.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, Snapchat and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.

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