How to contact TikTok support.

TikTok has no phone line for account help. These are the routes it actually reads.

Updated 13 November 2026

To contact TikTok about a banned or hacked account, use Report a problem in the app or the web form at tiktok.com/feedback. TikTok has no public phone number for account support, and appeals are not taken by email to random addresses. Ad accounts go through TikTok Ads help. Ignore anyone on social media claiming to be TikTok support.

In-app

Profile, Settings and privacy, Report a problem.

Web form

tiktok.com/feedback.

No phone

No account support number.

Contact routes

Link	What it is for
Report a problem (web form) www.tiktok.com/feedback	Works without the app. Use it when you cannot log in or the in-app appeal fails.
TikTok Help Center support.tiktok.com/en	All TikTok help topics, including banned and suspended accounts.
Account safety support.tiktok.com/en/safety-hc/account-and-user-safety/account-safety	TikTok’s official guidance for securing an account and for takeovers.
TikTok Ads help ads.tiktok.com/help/	Suspended ad accounts and rejected ads.

How to write to TikTok

Choose the topic closest to your problem (account banned, hacked, login).
Give the username, the email or phone on the account, and the date of the ban.
Attach screenshots of the notice.
Keep it under 150 words.

Fake TikTok support

TikTok does not contact people through Instagram DMs, Telegram or WhatsApp to offer unbans. Anyone asking for your password, a code, or a fee “to TikTok” is a scammer. See recovery scams.

Want it handled for you?

Unbanz handles TikTok ban recovery for a fixed $900, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not TikTok, and we never ask for your password or login codes.

To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.

TikTok appeal links, How to contact Meta.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.

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