Ask in writing
Through Meta’s privacy request form.
Home / Your rights when an account is banned
In the UK and your account was disabled? You can ask Meta for your data.
A subject access request will not reverse a ban, but it can show what Meta holds about the account and the decision.
Under UK GDPR you can ask Meta for a copy of the personal data it holds about you, including data linked to a disabled account. Meta must normally reply within one month, which can be extended by two months for complex requests. If the reply is late or incomplete, raise it with Meta first, then complain to the ICO.
One month
The normal deadline, extendable.
ICO next
If the reply is late or incomplete.
How to make the request
- Use Meta’s privacy contact form in the Privacy Center or Help Center, and choose data access.
- Give the username, the email or phone on the account, and the date it was disabled.
- Ask for the personal data held about the account, including records about the enforcement decision.
- Keep a copy and the date sent.
Automated decisions
You can also ask whether the decision was made solely by automated means. UK GDPR gives extra rights where a solely automated decision has a legal or similarly significant effect, which may apply when a business account is removed. This page is general information, not legal advice.
Complaining to the ICO
If Meta does not reply in time, or the reply is incomplete, write to Meta first saying so. If that does not work, complain to the Information Commissioner’s Office at ico.org.uk. The ICO looks at how your data was handled. It cannot order your account back.
What to send
- Your Facebook profile link or the name on the profile.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your username, the notice and the date of each decision.
- We tell you honestly whether this is something we can help with.
- We help you put the facts in order for the route you choose. This is not legal advice.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- UK users after a ban.
- UK businesses that lost a business account.
- Anyone who wants their photos and messages back.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Transcript
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QUICK ANSWERS
Good to know.
Will a subject access request get my account back?
No. It is about your data, not the ban decision.
Can I use Download your information instead?
Only if you can still log in. A disabled account often cannot.
Does this work in the EU?
Yes, EU GDPR gives the same access right. The supervisory authority differs by country.
Do I need to share my Facebook password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about your options after an account ban?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.