Canada
Anti-Fraud Centre, Privacy Commissioner.
Home / Your rights when an account is banned
In Canada or Australia and your account was hacked or banned?
Each country has its own services. Most help with fraud and abuse, not the ban itself.
In Canada, report fraud through a hacked account to the Canadian Anti-Fraud Centre and privacy problems to the Office of the Privacy Commissioner. In Australia, use ReportCyber for hacks, Scamwatch for scams, the eSafety Commissioner for abuse, and the OAIC for privacy. Account restoration still goes through Meta’s own appeal.
Australia
ReportCyber, Scamwatch, eSafety, OAIC.
Ban itself
Through Meta’s appeal.
Canada
- Canadian Anti-Fraud Centre: fraud, scams and identity theft.
- Office of the Privacy Commissioner of Canada: how your data was handled.
- Local police: threats or extortion.
Australia
- ReportCyber at cyber.gov.au: hacked accounts and cybercrime.
- Scamwatch: scams run through your account.
- eSafety Commissioner: cyberbullying, image-based abuse and threats.
- OAIC: privacy complaints.
What to send
- Your Facebook profile link or the name on the profile.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your username, the notice and the date of each decision.
- We tell you honestly whether this is something we can help with.
- We help you put the facts in order for the route you choose. This is not legal advice.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Canadian and Australian users after a hack or ban.
- Businesses that lost money.
- People facing threats.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Local questions, answered (2026)
Where do I report a hack or scam in Canada?
The Canadian Anti-Fraud Centre (1-888-495-8501) and local police.
Is there an outside appeal in Canada?
The Office of the Privacy Commissioner handles privacy complaints, not account appeals. There is no outside appeal body for Meta account decisions.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
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QUICK ANSWERS
Good to know.
Will these agencies restore my account?
No. They handle fraud, abuse and privacy. Restoration is through the platform.
Is there a dispute body like the EU one?
Not for account bans.
What should I report first?
Start the platform recovery, then report fraud or threats.
Do I need to share my Facebook password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about your options after an account ban?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.