Match the register
Same name as the commercial register and UID.
Home / Meta ad account help
Meta ad account disabled and your business is in Switzerland?
Zurich, Geneva, Basel or Lugano: the review in Account Quality is the route, and Swiss records make your business easy to verify.
If Meta disabled the ad account of a Swiss business, open Account Quality, read the notice and request one review. Before you do, check that the name matches the commercial register and UID, the VAT number is in billing and the site has a clear Impressum. Meta makes the final decision on every review.
Impressum
Clear company details on the site.
Appeal once
One clear review request.
Steps
- Open Account Quality in Meta Business Suite and screenshot the notice before changing anything.
- Work out which asset is limited: the ad account, the business portfolio, a Page or an admin profile.
- Clear any unpaid balance and remove payment methods that are not in the business name.
- Make the business name and address match across the portfolio, the ad account, the website and your documents.
- Request one review, with a short note that explains what the business does.
Checks specific to Switzerland
- Use the company name and UID (CHE number) exactly as they appear in the commercial register.
- Add your VAT number in billing if you are registered.
- Swiss law expects online shops to show who they are. Put the company name, address and contact in the Impressum.
- If the ad account bills in euro but the business is Swiss, say why in the review note.
Switzerland is not in the EU
The EU Digital Services Act routes do not apply to Swiss businesses in the same way. The Swiss data protection act still lets you ask Meta for the personal data it holds. Related: Meta ad account recovery, Meta ad account disabled in Germany and Facebook account recovery in Switzerland.
What to send
- The ad account ID and the business portfolio ID, if you have one.
- A screenshot of the notice in Account Quality, with the date visible.
- What you were advertising and what changed just before the notice.
- Who the admins on the account are.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with the ad account ID and a screenshot of the notice.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We read the notice with you and prepare the appeal and the supporting details, to go through Meta’s own review.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Swiss companies and sole proprietors.
- Online shops selling in the DACH region.
- Agencies running ads for Swiss clients.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Transcript
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Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
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My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
QUICK ANSWERS
Good to know.
Can I appeal in German, French or Italian?
Yes. Write in the language you are most comfortable with. Meta may reply in English.
Can an agency get my ad account back faster?
No one can speed up Meta. A clear, accurate appeal with documents that match is what helps. Meta makes the final decision.
Do I need a Swiss card on the ad account?
Not always, but the payment method should belong to the business or its owner.
Do I need to share my Facebook password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about a Meta ad account problem?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.
Tell us what you need.
SERVICE FEES
Published fee.
The published fee for this service is $1,200 for one Instagram or Facebook ad account restriction. The platform decides the outcome. This is not a guarantee. A Business Portfolio case or more than one account is a separate scope at $1,500. Scope is confirmed in writing before payment. Payment is upfront by card, with a 100% refund if the case fails.