Match the CR
Same business name as the Commercial Registration.
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Meta ad account disabled and your business is in Saudi Arabia?
From Riyadh, Jeddah or Dammam, the review in Account Quality is the route. Matching business details make the biggest difference.
If Meta disabled the ad account of a Saudi business, open Account Quality, read the notice and request one review. Before you do, make sure the business name matches your Commercial Registration, the VAT details are correct in billing and the website shows a real address. Meta can ask for documents. Meta makes the final decision.
Check billing
Card and VAT details in the business name.
Appeal once
One clear review request.
Steps
- Open Account Quality in Meta Business Suite and screenshot the notice before changing anything.
- Work out which asset is limited: the ad account, the business portfolio, a Page or an admin profile.
- Clear any unpaid balance and remove payment methods that are not in the business name.
- Make the business name and address match across the portfolio, the ad account, the website and your documents.
- Request one review, with a short note that explains what the business does.
Checks specific to Saudi Arabia
- Use the business name exactly as it appears on the Commercial Registration, in English if the portfolio is in English.
- Add your VAT number in billing if the business is registered with ZATCA.
- Show the national address and a working contact page on the website the ads point to.
- If an admin profile is a personal account with an Arabic name, make sure the same person can pass an ID check.
Arabic documents
Meta may accept Arabic documents, but a short English summary of what each one shows makes the review easier to follow. Use the same document each time you are asked. Related: Meta ad account recovery, Meta ad account disabled in the UAE and Facebook profile disabled in Saudi Arabia.
What to send
- The ad account ID and the business portfolio ID, if you have one.
- A screenshot of the notice in Account Quality, with the date visible.
- What you were advertising and what changed just before the notice.
- Who the admins on the account are.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Have ready: the ad account ID and a screenshot of the notice.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We read the notice with you and prepare the appeal and the supporting details, to go through Meta’s own review.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Saudi businesses that advertise on Facebook and Instagram.
- Agencies running ads for Saudi clients.
- E-commerce stores selling across the Gulf.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: This page does not offer a WhatsApp or email enquiry. It explains the official steps. Unbanz is independent and is not affiliated with Meta. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Transcript
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Transcript
So, I run a management agency and I've been working with Unbanz for the last 3 months now. They're handling all the bans and unbans, username claims for my clients, taking down accounts, photos, so if you need help with Facebook or Instagram related, hit them up.
Transcript
Hey, my Facebook ad account was restricted and I was unable to run ads. ChatGPT recommended me Unbanz and they got it back within a week. If you need help with your ad accounts, hit them up.
Transcript
My name on Instagram was taken by some random inactive account, so I couldn't use it. Unbanz claimed it within a week, so if you need help with usernames, they're highly recommended.
Published fee
What are the published fees for these account services?
The published fee for this service is $1,200 for one Instagram ad-account restriction. The platform decides the outcome. This is not a guarantee. A Business Portfolio case or more than one account is a separate scope at $1,500. Scope is confirmed in writing before payment. Payment is by card.
QUICK ANSWERS
Good to know.
Can I appeal in Arabic?
Yes. Keep it short and factual. Meta may reply in English.
Can an agency get my ad account back faster?
No one can speed up Meta. A clear, accurate appeal with documents that match is what helps. Meta makes the final decision.
Should I open a new ad account?
Not while the review is open. New accounts linked to the same people or cards can be restricted as well.
Do I need to share my Facebook password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about a Meta ad account problem?
This page does not offer a WhatsApp or email enquiry. It explains the official steps. Unbanz is independent and is not affiliated with Meta. Send your username and a screenshot of the notice, if there is one.