Report each ad
From the ad menu.
Home / Business help
Our Facebook Page is running scam ads.
A hijacked Page is valuable to scammers because your followers trust it.
Recover the admin profile at facebook.com/hacked, report the ads as scams from the ads themselves, and check Business Support Home for the Page’s status, because Meta often restricts a Page that runs scam ads even when it was hijacked. If the hacker ran ads from their own ad account, your card may not be charged; if they used yours, block the card now. Warn customers by email, on your website and on other social accounts. If the Page cannot be recovered through Meta’s routes, Unbanz handles Facebook Page recovery for $600 per Page, paid upfront with a 100% refund if it fails.
Warn customers
Email, site, other socials.
Block the card
If your ad account was used.
Whose ad account paid for the ads?
| Situation | What to do |
|---|---|
| Your ad account | Block the card, dispute charges, secure the ad account. |
| The hacker’s ad account using your Page | Your card is not charged, but your Page carries the policy strikes. |
| Not sure | Check the Ad Library for your Page; it shows active ads by Page. |
Steps
- Recover the admin profile at facebook.com/hacked.
- Look up your Page in the Ad Library and report each scam ad.
- Ask other Page admins to remove unknown people with access.
- Check the Page in Business Support Home and request review of any restriction, explaining the hijack.
- Post a short warning to customers outside Facebook.
Official links
| Link | What it is for |
|---|---|
| Hacked Facebook account www.facebook.com/hacked | Recover the personal profile first. Business access hangs off it. |
| Meta Business Support Home (Account Quality) business.facebook.com/accountquality | Restrictions on ad accounts, Pages, profile advertising and Business Portfolios. Request review starts here, for admins. |
| Meta Ad Library www.facebook.com/ads/library/ | See every active ad running from your Page. |
| Page admin dispute www.facebook.com/business/help/1580486349413648 | For a Page someone else controls. |
Want it handled for you?
Unbanz handles Facebook Page recovery for a fixed $600 per Page, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Meta, and we never ask for your password or login codes.
To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.
Related
Page hacked, admin removed, Hacked ads charged to my card, Hacker removed you as admin.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.
CLIENTS
What clients say
Transcript
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Transcript
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QUICK ANSWERS
Good to know.
Will the Page be restricted because of the hacker’s ads?
It can be. Explain the hijack in the review, with dates.
Will followers lose trust?
A fast public warning helps a lot.
What does Unbanz charge?
$600 per Page, upfront, with a 100% refund if it fails.