Facebook disabled after Marketplace reports?

Why sellers get flagged

• A buyer reports non-delivery or a fake item.
• Listings in restricted categories.
• Many listings posted at once.
• Offers that look too good to be true, or copied photos.

Genuine sellers are caught too, particularly with high-volume listings.

What to prepare

1. Gather proof of orders, such as chats, payment confirmations and tracking numbers.
2. Review your listings for categories that are not allowed.
3. Open the notice and verify your identity.
4. Explain in a few lines what you sell and how orders are fulfilled.

What to send

• Your Facebook profile link or the name on the profile.
• A screenshot of the message or error, with the date visible.
• Which email address or phone number is on the account (just which one, never a code).
• What happened before it started, in a few lines.

Please do not send passwords, login codes, card numbers or access tokens.

How it works with Unbanz

1. Message us on WhatsApp or email with your Facebook profile link and a screenshot of the message.
2. We tell you honestly whether this is something we can help with.
3. We prepare the appeal and the supporting details, to go through Facebook’s own channels.
4. We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.

Who this is for

• Marketplace sellers.
• Small shops that use Marketplace for sales.
• Resellers with many listings.

Staying safe

Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.

Questions people also ask (2026)

Where is the appeal in Accounts Center?

If you can still log in, open Settings, then Accounts Center, then Account status, and pick the account. If you cannot log in, the login screen usually shows the notice with a button to disagree or request a review. Menu names change between app versions, so match the wording on your screen.

How long does an appeal take?

Meta does not commit to a timeline. Waits vary widely, and identity checks can add to them. The appeal window shown on a disable notice is usually about 180 days, so note the date on yours.

Is there anywhere to go after a final no?

In the EU, Appeals Centre Europe can review Facebook and Instagram account decisions. It is free and non-binding, and Meta’s internal appeal must be finished first. Outside the EU there is no equivalent body for account decisions.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.

See also

All official Marketplace links.

Updated November 2026

The Facebook appeal still starts from the notice you see when you log in: choose the option to disagree or request a review, and complete any check Meta asks for, such as a video selfie or an ID upload. Meta states that you generally have 180 days to appeal a suspension. If the screen offers no appeal, see what to do with no appeal button and the Facebook appeal links directory.

I emailed my appeal letter to Meta. Did it arrive?

Meta does not process account appeals by email. Paste a short version of your letter into the appeal field shown in the app, Account Status or Business Support Home.

What to send us

• The username or profile link.
• A screenshot of the exact notice, with the date visible.
• Whether you already appealed, and what Meta replied.
• Whether you still have the email and phone number on the account.
• Never your password or login codes.

Send it on WhatsApp or to team@unbanz.com.