Check the date of birth
A typo years ago is the usual cause.
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Facebook disabled your account over your age?
Age flags come from a birthday entered long ago, a mistake, or a joke date. Adults can fix this with proof.
Facebook disables accounts it believes belong to someone under the minimum age, often because of a wrong birth year entered at sign-up. If you are an adult, the appeal asks for ID showing your real date of birth. If you really are under the age, the rule applies and an appeal cannot change that.
Send proof of age
An accepted ID that shows the date of birth.
Rules apply to everyone
Under the minimum age, an appeal will not work.
How it happens
- A birth year entered wrongly at sign-up.
- A joke or placeholder date.
- Reports from other users about age.
- Content in the profile that suggests a young user.
How to appeal
- Open the notice and select the option to confirm your age.
- Upload an ID that shows your date of birth, as the screen asks.
- If the date on file is wrong, say so in a line.
- Submit once and wait.
We cannot help with accounts that belong to someone under the minimum age.
What to send
- Your Facebook profile link or the name on the profile.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your Facebook profile link and a screenshot of the message.
- We tell you honestly whether this is something we can help with.
- We prepare the appeal and the supporting details, to go through Facebook’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Adults with a wrong birth year on file.
- People whose accounts are very old.
- Owners who entered a placeholder date.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Questions people also ask (2026)
How long does an appeal take?
Meta does not commit to a timeline. Waits vary widely, and identity checks can add to them. The appeal window shown on a disable notice is usually about 180 days, so note the date on yours.
Is there anywhere to go after a final no?
In the EU, Appeals Centre Europe can review Facebook and Instagram account decisions. It is free and non-binding, and Meta’s internal appeal must be finished first. Outside the EU there is no equivalent body for account decisions.
Disabled and no option to send ID?
Meta often asks for a video selfie instead of a document, or shows no upload at all. Record the selfie once, in good light, with no filters or glasses. If no option appears, screenshot the screen with the date. Sending repeated requests does not help.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Updated November 2026
The Facebook appeal still starts from the notice you see when you log in: choose the option to disagree or request a review, and complete any check Meta asks for, such as a video selfie or an ID upload. Meta states that you generally have 180 days to appeal a suspension. If the screen offers no appeal, see what to do with no appeal button and the Facebook appeal links directory.
I emailed my appeal letter to Meta. Did it arrive?
Meta does not process account appeals by email. Paste a short version of your letter into the appeal field shown in the app, Account Status or Business Support Home.
What to send us
- The username or profile link.
- A screenshot of the exact notice, with the date visible.
- Whether you already appealed, and what Meta replied.
- Whether you still have the email and phone number on the account.
- Never your password or login codes.
Send it on WhatsApp or to team@unbanz.com.
QUICK ANSWERS
Good to know.
Can the date of birth be changed after?
If the account is restored, you may be able to correct it. Rules limit how often it can be changed.
Does a parent need to send ID?
The account holder’s own ID is what counts, and the age rule applies.
Does the account come back?
That is Facebook’s decision.
Do I need to share my Facebook password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about a disabled Facebook account?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.