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Is the reason the same as before or different? The answer changes the approach.
Home / Meta ad account help
Ad account disabled again after reinstatement?
It is frustrating to get access back and lose it again. This page is for advertisers who were reinstated once and now face a second notice.
A second disabling after reinstatement usually means the original cause is still there, or Meta sees repeat behaviour. Compare the two notices, fix the underlying issue properly, and be open about the history in the next appeal. Meta decides. Unbanz can prepare the appeal.
Find the root cause
The same ads, the same landing page or the same payment method may still be live.
Be open about history
Mention the earlier reinstatement and what you changed since.
Why it happens
- Old ads or campaigns that were not fixed went live again.
- The same card, admin or domain is still tied to a disabled account.
- A hacked profile is still in the portfolio.
- Behaviour on the account looks the same as before the first notice.
- Scaling spend quickly right after reinstatement.
What to do
- Screenshot both notices with their dates.
- List what you changed after the first one, and what you did not.
- Pause all campaigns and audit ads, landing pages, admins and billing.
- Remove anything that matches the first problem.
- Request the review once, with an honest summary.
Why it can be harder the second time
Meta holds the account history. Each appeal that fails or each reinstatement that is followed by a new violation weighs on the next decision. That is why a careful, complete appeal matters more here.
How Unbanz helps
We read both notices, find what repeated, and prepare the appeal with you. If we think the chance is low we say so. Related: appeal rejected, what next.
What to send
- The ad account ID and the business portfolio ID.
- A screenshot of the notice in Account Quality, with the date it appeared.
- What was running: the product or offer, the landing page and roughly how much was being spent per day.
- Anything that changed shortly before: a new card, a new admin, a new domain, a login from another country.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with the ad account ID, the business portfolio ID and a screenshot of the notice.
- We tell you honestly whether we can help and what it costs.
- We prepare the appeal and the supporting details, then send it through Meta’s official review.
- We keep you posted until Meta responds. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Advertisers who were reinstated and then flagged again.
- Teams that scaled spend straight after reinstatement.
- Businesses with a long ad account history.
Staying safe
Nobody needs your password or login codes to help you. Not us, not anyone. If someone in your DMs offers to fix it for you, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
No passwords or login codes. We handle the process end to end; Meta makes the final decision.
Ad account questions people also ask (2026)
Business verification or ID check pending: what helps?
Use documents that match the business portfolio name and address exactly, such as an EIN letter (US), Companies House record (UK), CRA business number (Canada), KvK extract (Netherlands) or Kbis/SIREN (France). A name mismatch is one of the most common reasons verification fails.
What are the usual reasons for an ad account restriction?
The common ones are a declined or disputed payment, a billing country or currency change, a sudden spend increase, repeated rejected ads, a login from a new device or country, unverified business details, or an admin whose personal profile is itself restricted. Account Quality usually names the policy.
Where do I request the review?
Go to Account Quality in Meta Business Suite (business.facebook.com/accountquality), select the ad account, and use Request review if it is shown. For a personal ad account, open Accounts Center, then Account status.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, reporting rule-breaking accounts through Meta’s process, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
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QUICK ANSWERS
Good to know.
Why was my ad account disabled again?
The first cause may still be present, or new activity may look similar. Compare the two notices.
Will a second appeal work?
It can, but there are no promises. A complete fix and an honest appeal give it the best chance.
Should I wait before relaunching ads?
Yes. Audit first, then restart slowly with clean ads.
Can I use a different ad account?
Not as a way around the notice. A linked account can be disabled too.
Do I need to share my Facebook or Meta login?
No. Your password and login codes stay with you. Unbanz works from the ad account ID, the portfolio ID and a screenshot of the notice. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about an ad account?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send the ad account ID, the business portfolio ID and a screenshot of the notice.
Tell us what you need.
SERVICE FEES
Published fee.
The published fee for this service is $1,200 for one Instagram or Facebook ad account restriction. The platform decides the outcome. This is not a guarantee. A Business Portfolio case or more than one account is a separate scope at $1,500. Scope is confirmed in writing before payment. Payment is upfront by card, with a 100% refund if the case fails.