My personal profile got disabled and I lost every client Page.

Pages and ad accounts are managed through people. When the person is disabled, access goes with it.

Updated 13 November 2026

Appeal your personal profile from its notice, and ask each client to check their own admin access. If a client still has full control of their Page or portfolio, they can keep running and later add you back. If you were the only admin, the assets wait on your profile appeal. Do not open a second profile. Meta makes the final decision.

Profile appeal

It unlocks your access.

Client admins

Clients with full control keep running.

No second profile

It can be linked and disabled.

After you are back

Make sure every client holds full control of their own assets.
Add a second trusted admin from your team.
Turn on two-factor authentication everywhere.

Official links

Link	What it is for
Personal account suspended or disabled www.facebook.com/help/103873106370583	Meta’s page on suspended and disabled personal profiles. It explains the appeal window and that the appeal starts from the notice you see when you log in.
Hacked Facebook account www.facebook.com/hacked	For a takeover: password, email, phone or name changed, or posts and messages you did not send.
Page Quality / Business Support Home business.facebook.com/accountquality	Shows restrictions on Pages, ad accounts and Business Portfolios, with a request review option.
Meta Business Help www.facebook.com/business/help	Help for Pages, admins, Business Portfolio and ads.

What to send us

Message us on WhatsApp or email team@unbanz.com with:

The account link or username, and which platform it is on.
A screenshot of the exact notice, with the date.
Whether an appeal was already submitted, and what happened.
Who holds admin access: the client, your agency, or both.
The Business Portfolio ID or ad account ID, if ads are involved.
Never your password or login codes.

Want it done for you?

If you would rather hand it over, see our fixed fees for account recovery. Your password stays with you, and fixed fees, paid upfront by card, with a 100% refund if the case fails. Unbanz is independent and cannot see inside Meta’s systems; the platform makes the final decision.

business owner profile suspended, Meta appeal links directory, agency hub, white-label account recovery.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, Snapchat and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.

CLIENTS

What clients say

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