Read the flagged text
The notice points to the comment or message. Reread it as a stranger would.
Home / Instagram account help
Instagram suspended you for bullying or harassment?
Heated comments, jokes taken out of context and reported replies can all end in a suspension. This is what to do.
A bullying or harassment suspension is based on specific comments, captions or messages. Open the notice to see which one was flagged, then decide honestly whether it crossed the line. If it was a joke or context was missing, appeal and explain that factually, without attacking whoever reported it.
Add the context
If it was between friends or a reply to abuse, say so in one sentence.
Stay calm in the appeal
Blaming the reporter weakens it. Stick to what was said and why.
What gets flagged
- Insults or slurs, even when meant as jokes.
- Repeated replies aimed at one person.
- Posts that name or mock a private individual.
- Group pile-ons where your comment was one of many.
Reports from several people at once make a flag more likely, whatever the intent.
Writing the appeal
- State what the flagged comment or message was.
- Give the context in one or two sentences.
- Say what you will do differently, if the content was out of line.
- Submit once and keep the screenshot.
Do not message the person who reported you. It can lead to further reports.
What to send
- Your Instagram username (the public @handle).
- A screenshot of the notice or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened in the days before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your Instagram username and a screenshot of the notice.
- We tell you honestly whether this is something we can help with.
- We prepare the appeal and the supporting details, to go through Instagram’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Creators with active comment sections.
- Business owners reported by a dissatisfied customer.
- People in heated group conversations.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
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Updated November 2026
For Instagram, the appeal starts from the notice at login or from Account Status in the app. Meta may ask for a video selfie before it looks at the appeal. A countdown on the notice shows how long the account can still be appealed. If both Instagram and Facebook went down together, see linked accounts disabled together. All official links: Instagram appeal links directory.
I emailed my appeal letter to Meta. Did it arrive?
Meta does not process account appeals by email. Paste a short version of your letter into the appeal field shown in the app, Account Status or Business Support Home.
What to send us
- The username or profile link.
- A screenshot of the exact notice, with the date visible.
- Whether you already appealed, and what Meta replied.
- Whether you still have the email and phone number on the account.
- Never your password or login codes.
Send it on WhatsApp or to team@unbanz.com.
QUICK ANSWERS
Good to know.
Can I appeal if I really wrote it?
You can, and honesty helps. Acknowledging that something was out of line reads better than denying it.
What if I was reported falsely?
The appeal is still the route. Explain the context. Retaliating with reports of your own will not help.
Does one comment cause a suspension?
It can, but accounts with earlier warnings are treated more strictly. Check Account Status for earlier flags.
Do I need to share my Instagram password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about an Instagram suspension?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.