Recover first
Undo the hacker’s changes.
Scam posts from hacked accounts often get the account disabled too. Acting now protects you and your followers.
If your hacked Instagram is posting crypto or investment scams, start recovery from the login screen and use any security email from Instagram to revert changes. Ask friends to report the scam posts, not the whole account. Warn followers elsewhere. If the account is later disabled, say in the appeal that it was hacked, with the date.
Undo the hacker’s changes.
Not the account itself.
For a later appeal.
Accounts used for scams are often disabled. In the appeal, say the account was hacked, when, and what you did. See disabled after a hack.
Please do not send passwords, login codes, card numbers or access tokens.
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Check the old inbox for a security email from Meta about the change. It can include a link to undo it. On Instagram, use “My login details were changed” in the login help, or instagram.com/hacked.
Often, yes. Meta may trust a phone, browser or network you have used to log in before, so try recovery from that device and connection rather than a new one.
Start with the hacked route (instagram.com/hacked or facebook.com/hacked), not the normal appeal, so the record shows the account was taken. Secure the linked email and phone first, then appeal the disable if a button appears. Report the scam where you live (table below).
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
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For a takeover, start at instagram.com/hacked or facebook.com/hacked from a device you used before. If the hacker changed the email, Meta’s flow lets you choose that you no longer have access and verify another way. After you are back, check Accounts Center for unknown logins and connected accounts, and turn on two-factor authentication. See Facebook hacked and email changed.
Often yes, through the hacked page and identity checks such as a video selfie. Use a device and network you used before.
Send it on WhatsApp or to team@unbanz.com.
QUICK ANSWERS
This depends on local law. Tell anyone affected to contact their bank and report it. Keep your own record of the hack.
It may be disabled. That can be appealed, especially with a clear account of the hack.
If money was taken or you are being threatened, yes. In the UK use Action Fraud, in the US the FBI’s IC3 or the FTC.
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.