Name the asset
Profile, Page, ad account or portfolio.
Home / Guides
Which Meta restriction do you actually have?
Profile, Page, ad account and portfolio use different buttons. Start by naming the layer.
Open Business Support Home (Account Quality) on a computer and read which asset is listed. A personal profile advertising restriction is different from a disabled Facebook login, a Page unpublished or restricted from ads, and a disabled ad account. Each has its own request-review path. Fix and appeal the asset that is actually named. Meta makes the final decision.
One screen
Business Support Home lists them.
Right button
Do not use a profile appeal for ads.
The layers you will see
- Personal profile / advertising access: you can log into Facebook, but you cannot create or manage ads. Review from Account Quality against your person.
- Disabled or suspended profile: you cannot log in. Appeal from the login notice, not Account Quality. See Facebook disabled appeal.
- Page: unpublished, restricted from advertising, or other Page Quality issues. See Page unpublished vs account disabled and Page restricted from advertising.
- Ad account: restricted or disabled; ads stop. See ad account restricted.
- Business Portfolio: many assets can stop together. See Business Portfolio restricted.
Steps
- Screenshot Account Quality with the asset name visible.
- Check whether login still works.
- Only then open the matching review.
- Official forms: Meta appeal links directory.
Official links
| Link | What it is for |
|---|---|
| Business Support Home (Account Quality) business.facebook.com/accountquality | Shows restrictions on personal advertising access, Pages, ad accounts and Business Portfolios, with Request review where it is offered. |
| Troubleshoot a disabled or restricted ad account www.facebook.com/business/help/422289316306981 | Meta’s steps for ad accounts: on a computer, Business Support Home, then the restricted asset, then What you can do. |
| Request a review when restricted from advertising www.facebook.com/business/help/530209463124901 | Only an admin can request it. Meta notes that reviews are limited and that a completed review is final. |
| Personal account suspended or disabled www.facebook.com/help/103873106370583 | Meta’s page on suspended and disabled personal profiles. It explains the appeal window and that the appeal starts from the notice you see when you log in. |
| Business Help Center www.facebook.com/business/help/ | Help articles for ads, billing and Business Portfolios. |
Before you open any link
- Screenshot the full notice, including the date and any reference number.
- Use the phone or computer you usually log in from, on your normal network, without a VPN.
- Appeal once, in plain words. Repeated or copy-pasted appeals do not help.
- Do not make a new account while you wait.
- There is no “private” or “direct” appeal link. Use the official links on this page, or send us your case.
What to send us
Message us on WhatsApp or email team@unbanz.com with:
- The username or profile link.
- A screenshot of the exact notice, with the date.
- What you already tried (appeal, ID upload, verification).
- Never your password or login codes.
Want it done for you?
If you would rather hand it over, see our fixed fees for account recovery. Your password stays with you, and fixed fees, paid upfront by card, with a 100% refund if the case fails. Unbanz is independent and cannot see inside Meta’s systems; the platform makes the final decision.
Related
Meta appeal links directory, restricted vs disabled, Facebook notice types.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, Snapchat and Meta ad accounts, and claim usernames. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Transcript
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QUICK ANSWERS
Good to know.
Why does Account Quality show nothing?
You may not be an admin, or the problem is a disabled personal login rather than an ads asset.
Can one review clear everything?
No. Each restricted asset needs its own path.
Does Instagram use Account Quality?
Instagram profile issues use Account Status in the app. Ads and Business Portfolio still use Business Support Home.
Tell us what you need.
SERVICE FEES
Published fee.
The published fee for this service is $1,200 for one Instagram or Facebook ad account restriction. The platform decides the outcome. This is not a guarantee. A Business Portfolio case or more than one account is a separate scope at $1,500. Scope is confirmed in writing before payment. Payment is upfront by card, with a 100% refund if the case fails.