Your former agency still controls your Page.

It is common, and usually fixable without a fight.

Updated 13 November 2026

Ask the agency, in writing, to remove your Page from their Business Portfolio or give you full control. Most agencies do it within days. If they refuse or have disappeared, collect proof of ownership and use Meta’s Page Admin Dispute or Business Support. Unbanz handles Page recovery for $600 per Page upfront, with a 100% refund if it fails.

In writing

Email gives you a record.

Release vs share

Ownership, not just access.

Dispute

If they refuse.

What to ask for exactly

“Please remove [Page name] from your Business Portfolio so we can claim it,” if they own it.
“Please give [your name] full control of the Page,” if it is in the new Pages experience.
Removal of their people and partner access after the handover.

If they refuse or vanish

Keep the emails showing your request.
Gather business proof: registration, domain, invoices, logo or trademark.
Use the Page Admin Dispute route.
Consider your contract: many include handover clauses.

Official links

Link	What it is for
Page Admin Dispute (Meta Business Help) www.facebook.com/business/help/1580486349413648	For disputes over who should have admin access to a Page.
Request access to a Page www.facebook.com/help/531084028683914	How to request access to a Page you do not manage.

Want it handled for you?

Unbanz handles Facebook Page recovery for a fixed $600 per Page, paid upfront by card, with a 100% refund if the case fails. Guaranteed 3–7 days from the day we start, with a 100% refund if it fails. We are independent, not Meta, and we never ask for your password or login codes.

To start, send a screenshot of the full notice, the username or link, and your country to team@unbanz.com. See every fee on the pricing page.

Page held by another portfolio, Client fired the agency.

About Unbanz

Unbanz (unbanz.com) is an independent service that helps people recover disabled, suspended and hacked Instagram, Facebook, TikTok, YouTube, Snapchat and Meta ad accounts, recover Facebook Pages and claim usernames. Fees are fixed and paid upfront, with a 100% refund if the case fails. Contact: team@unbanz.com. Not affiliated with Meta, TikTok, Snap or Google.

CLIENTS

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