Photo ID
License, state ID or passport.
Home / Facebook account help
Facebook asking for your ID in the US?
The document to use, how to photograph it, and what to do if it is rejected.
Upload one clear photo of a driver's license, state ID or passport whose name and birthday match the profile, through Facebook's own screen. If the profile uses a nickname, Facebook may accept a second document that shows it, such as a utility bill or bank statement alongside a photo ID.
Name match
Same as the profile.
Only in Facebook
Never by email or DM.
Photographing it
- All four corners in frame.
- No glare or flash reflections.
- Cover document numbers only if the screen allows it.
If it is rejected
Check the name and birthday against the profile, fix the photo, and try once more. Read ID upload rejected again.
Related
See Facebook ID upload request, Facebook disabled: how to appeal, Facebook disabled, US, Lost email or phone, US.
What to send
- Your profile link or username.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your profile link and a screenshot of the message.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal and the supporting details, to go through Facebook’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Facebook users in United States.
- Businesses and creators whose account carries their work.
- Anyone who has tried the official route and is stuck.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Local questions, answered (2026)
Stuck on “we’re reviewing your info”?
The selfie or document was received. Do not resubmit unless asked. Waits vary and Meta does not commit to one.
Which document works best in the US?
Usually a US driver’s license, state ID or passport, with the name matching the profile. For business verification, use an EIN confirmation letter (CP 575 or 147C), articles of incorporation or a utility bill in the business name.
Is there an outside appeal in the US?
There is no outside appeal body for Meta account decisions in the US, so Meta’s own review is the only formal route.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
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QUICK ANSWERS
Good to know.
Is a military ID accepted?
Facebook lists accepted documents on the upload screen; a passport or license is the safest choice.
Do I need to share my password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.