Photo ID
Passport or driving licence.
Home / Facebook account help
Facebook asking for your ID in the UK?
The documents that work, and what UK GDPR lets you ask about your data.
Upload one clear photo of a UK passport, photocard driving licence or a national ID card whose name matches the profile, through Facebook's own screen. Under UK GDPR you can ask Meta how your ID is used and how long it is kept.
Name match
Same as the profile.
UK GDPR
Ask how it is kept.
Photographing it
- All four corners in frame.
- No glare.
- Name and date of birth readable.
If it is rejected
Check the name against the profile and try once more after fixing the photo. Read ID upload rejected again.
Related
See Facebook ID upload request, Facebook disabled: how to appeal, Facebook disabled, UK, Lost email or phone, UK and EU.
What to send
- Your profile link or username.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your profile link and a screenshot of the message.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal and the supporting details, to go through Facebook’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Facebook users in United Kingdom.
- Businesses and creators whose account carries their work.
- Anyone who has tried the official route and is stuck.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Local questions, answered (2026)
Stuck on “we’re reviewing your info”?
The selfie or document was received. Do not resubmit unless asked. Waits vary and Meta does not commit to one.
Which document works best in the UK?
Usually a UK passport, photocard driving licence or biometric residence permit, with the name matching the profile. For business verification, use a Companies House record, a VAT certificate or a utility bill in the business name.
Is there an outside appeal in the UK?
Ofcom regulates platforms under the Online Safety Act but does not decide individual appeals. Appeals Centre Europe is set up under EU law and is aimed at users in the EU.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
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QUICK ANSWERS
Good to know.
Can I use a CitizenCard or PASS card?
A passport or driving licence is the safer choice; Facebook lists what it accepts on the upload screen.
Do I need to share my password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.