One document
Passport, national ID or licence.
Home / Facebook account help
Facebook asking for your ID in France or Germany?
Which document to use, how to photograph it, and what GDPR lets you ask about your data.
Upload one clear photo of a passport, national ID card or driving licence whose name matches the profile, through Facebook's own screen only. In France a carte nationale d'identité or passport is usual; in Germany a Personalausweis or passport. Under GDPR you can ask Meta how the ID is used and how long it is kept.
Name match
Same as the profile.
GDPR
Ask how the data is kept.
Photographing it
- All four corners in frame.
- No glare or flash reflections.
- Name and date of birth readable.
- Cover document numbers only if the upload screen allows it.
France and Germany notes
Write the appeal and any follow-up in the language you are most comfortable with. If the profile uses a nickname, Facebook may ask for a second document that shows it. Certified dispute bodies under the Digital Services Act can review some decisions for people in the EU; they do not replace a clear ID upload when Facebook asks for one.
If it is rejected
Check the name against the profile, fix the photo, wait, then try once more. Read ID upload rejected again.
Related
See Facebook ID upload request, ID check, UK, ID check, US, ID check, Gulf, Facebook disabled appeal.
What to send
- Your profile link or username.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your profile link and a screenshot of the message.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal and the supporting details, to go through Facebook’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Facebook users in France, Germany.
- Businesses and creators whose account carries their work.
- Anyone who has tried the official route and is stuck.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
Local questions, answered (2026)
Which ID works for Facebook in France?
Usually a French passport, carte d’identité or titre de séjour, with the same name as the profile. Facebook often asks for a video selfie instead.
Is there an outside appeal in France?
Once Meta’s own appeal is done, EU users can go to Appeals Centre Europe, which has reviewed suspensions since 2025. It is free and non-binding. Arcom is the French Digital Services Coordinator but does not decide individual appeals.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
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QUICK ANSWERS
Good to know.
Can I use a residence permit as ID?
Facebook lists accepted documents on the upload screen. A passport or national ID card is the safer choice when you have one.
Should I email my ID to someone who says they work for Facebook?
No. Upload ID only inside Facebook's own screen.
Do I need to share my password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.