Appeal once
From the notice, with accurate details.
Home / Facebook account help
Facebook disabled your account and you are in Australia?
In Australia the appeal in the notice is the main route. Government services help with hacks, scams and abuse, not with bans.
If Facebook disabled your account in Australia, appeal once from the notice and upload ID if asked, with the name on the profile. If the account was hacked first, report it through ReportCyber and mention the reference in the appeal. Scam reports go to Scamwatch. None of these services can reinstate an account.
Hacked
Report it through ReportCyber.
Scams
Report them to Scamwatch.
Steps
- Screenshot the notice with the date and any appeal deadline shown.
- Appeal from the notice, logged in on the device you normally use.
- If asked for ID, upload a clear photo of a government ID where the name matches the profile.
- If you manage Pages or ad accounts, ask another admin to check them in Meta Business Suite.
- Once you are back in, turn on two-factor authentication and remove devices you do not recognise.
If you run Pages or ads
A disabled profile can cut you off from your Pages and ad accounts. If there is no second admin, say in the appeal that the profile manages a business Page. See profile disabled while managing business Pages.
Privacy, scams and abuse
The Privacy Act lets you ask an organisation for the personal information it holds about you, and the OAIC takes privacy complaints. The eSafety Commissioner deals with serious online abuse. These bodies act within their own powers, but they do not review account bans.
Related
See Facebook disabled: how to appeal, Facebook account recovery in Australia and where to report in Canada and Australia.
What to send
- Your Facebook profile link or the name on the profile.
- A screenshot of the message or error, with the date visible.
- Which email address or phone number is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your Facebook profile link and a screenshot of the message.
- We tell you honestly whether this is something we can help with. Fixed fees, paid upfront by card, with a 100% refund if the case fails.
- We prepare the appeal and the supporting details, to go through Facebook’s own channels.
- We stay in touch while you wait. Meta makes the final decision, and nobody can promise the outcome.
Who this is for
- Facebook users in Australia after a ban.
- Australian small businesses that run Pages.
- Page and group admins in Australia.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram and Facebook account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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QUICK ANSWERS
Good to know.
Can I call Facebook?
Facebook does not offer phone support for disabled accounts. Numbers online that claim to be Facebook support are often scams.
Can eSafety get my account back?
No. eSafety handles serious online abuse and harmful content. It does not review or reverse account bans.
Will a new profile help?
Facebook allows one personal profile per person. A new one can be removed and can count against the appeal.
Do I need to share my Facebook password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about a disabled Facebook account?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.