Stop the attempts
More tries can extend the lock.
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Snapchat locked your account after too many login attempts?
Repeated failed logins can trigger a temporary lock. Stopping the tries is the first step.
Snapchat can lock an account after many failed logins, password resets or code requests in a short time. Stop trying, wait for the period named in the message, then log in once from the official app on a known network. If the lock stays, use the official support form for your lock type and send us the message.
Wait the stated period
The message says how long the lock lasts, if a period applies.
Use a known network
Your usual phone and Wi-Fi look more normal to the system.
What usually sits behind it
- Many failed passwords or codes.
- Several reset requests in a row.
- Logins from a different network or VPN.
- Someone else trying to get into the account.
What to do
- Stop all login attempts.
- Turn off any VPN and use your usual network.
- Log in once after the stated period.
- Send us the message if the lock stays.
What to send
- Your Snapchat username.
- A screenshot of the lock or ban message, with the date visible.
- Which phone number or email is on the account (just which one, never a code).
- What phone you use and what happened before it started.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Unbanz
- Message us on WhatsApp or email with your Snapchat username and a screenshot of the message.
- We tell you honestly whether this is something we can help with.
- We prepare the appeal and the details to go through Snapchat’s own support channels.
- We stay in touch while you wait. Snapchat makes the final decision, and nobody can promise the outcome.
Who this is for
- Users who forgot a password and kept trying.
- Accounts targeted by login attempts.
- People who changed phone.
Staying safe
Nobody needs your password or login codes to help you. If someone in your DMs offers to fix it, asks you to log in through their link, or wants to be paid in gift cards, walk away. Unbanz never asks for logins. We are an independent paid service, not affiliated with Meta: payment is upfront, with a 100% refund if the case fails. For Facebook and Instagram cases we work through our contacts at Meta, and Meta makes the final decision.
About Unbanz
Unbanz (unbanz.com) is an independent service that helps people, businesses and agencies with Instagram, Facebook and Snapchat account unbans, username claims, and Meta ad account recovery. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Not affiliated with Meta.
CLIENTS
What clients say
Transcript
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Updated November 2026
Snapchat locks and bans are handled through Snapchat Support forms. A temporary lock usually ends on its own; permanent bans and device bans need the support form. All official links: Snapchat support links directory.
Can I unlock Snapchat by making a new account?
Not while the device is banned. New accounts on the same device can be locked too.
What to send us
- The username or profile link.
- A screenshot of the exact notice, with the date visible.
- Whether you already appealed, and what Snapchat replied.
- Whether you still have the email and phone number on the account.
- Never your password or login codes.
Send it on WhatsApp or to team@unbanz.com.
QUICK ANSWERS
Good to know.
How long does the lock last?
The message states it when a period applies.
Could someone be trying my account?
Possibly. Change the password once you are in and turn on two-factor.
Does resetting the password unlock it?
Not always. A lock and a password reset are separate.
Do I need to share my Snapchat password?
No. Your password and login codes stay with you. Unbanz works from your public username, the notice and the details you send. Anyone who asks for your login is not someone to work with.
How do I contact Unbanz about a locked or banned Snapchat account?
WhatsApp +1 934 201 2490 or email team@unbanz.com. Send your username and a screenshot of the notice, if there is one.